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Configuring the Delivered Workflow for Campaigns and Campaign Tasks

The following table shows the delivered workflow for campaigns:

Campaign Policy Name

Trigger Point Name

Action Name

Role Name

Correspondence Package

Mode

Campaign Status changed to Stopped.

After a Campaign is Saved

Worklist to Campaign Manager

Marketing Campaign RoleUser

   
   

TimeOut Email to Campaign Manager

Marketing Campaign RoleUser

Campaign Status Changed

Async after 5 minute delay

   

Email to Campaign Manager

Marketing Campaign RoleUser

Campaign Status Changed

 

Campaign Status changed to Approved.

After a Campaign is Saved

Worklist to Campaign Manager

Marketing Campaign RoleUser

Campaign Status Changed

 
   

Timeout Email to Marketing Manager

Marketing Campaign RoleUser

   

Campaign Status Changed to InReview

After a Campaign is Saved

Worklist to Campaign Manager

Marketing Campaign RoleUser

Campaign Status Changed

 
   

TimeOuts to Campaign Manager

Marketing Campaign RoleUser

Campaign Status Changed

Async after 1 minute delay

   

Worklist to Marketing Manager

Marketing Campaign RoleUser

Campaign Status Changed

 

Campaign Status changed to Declined.

After a Campaign is Saved

Worklist to Campaign Manager

Marketing Campaign RoleUser

Campaign Status Changed

 

The following table shows the delivered workflow for campaign tasks:

Campaign Task Policy Name

Trigger Point Name

Action Name

Role Name

Correspondence Package

Mode

Campaign Task Status is changed to Rejected.

After a Campaign is Saved

Email to Campaign Task Owner

Marketing Campaign Task Owner

Campaign Task Status Changed

 
   

Email to Campaign Manager

Marketing Campaign RoleUser

Campaign Task Status Changed

 

Campaign Task Status is changed to Assigned.

After a Campaign is Saved

Email to Task Assignee

Marketing Campaign Task Assignee

Campaign Task Status Changed

 

Campaign Task Status is changed to Completed.

After a Campaign is Saved

Email to Campaign Manager

Marketing Campaign RoleUser

Campaign Task Status Changed

 

Campaign Task Status is changed to Over Due.

After a Campaign is Saved

Worklist to Campaign Task Assignee

Marketing Campaign Task Assignee

   
   

TimeOut Email to Campaign Manager

Marketing Campaign RoleUser

Campaign Task Status Changed

 

Marketing Auto List Load

After a Campaign is Saved