Sending SMS Messages to Audiences

Page Name	Definition Name	Usage
Audience Page	RA_LIST_SUMMARY	Create and update audiences.
SMS Request Page	RB_SMS_REQUEST	Specify details about SMS messages to be sent to audiences.

Use the Audiences page (RA_LIST_SUMMARY) to create and update audiences.

Navigation

select Marketing, then select Manage Audiences

To send an SMS message, click the Send SMS button on the Audience page toolbar (Marketing, Manage Audiences).

Image: Audience page toolbar

This example illustrates the fields and controls on the Audience page toolbar.

Use the SMS Request page (RB_SMS_REQUEST) to specify details about SMS messages to be sent to audiences.

Navigation

select Click the Send SMS button in the Audiences page Toolbar.

Image: SMS Request page

This example illustrates the fields and controls on the SMS Request page.

Using this page, you can select an SMS message template and click the Submit button to send the SMS message.

Field or Control	Definition
Template Name	Select a template from the available list.
Send in Language	Specify the language in which you want the message to be sent. In order to send a message in a selected language, the message must have been defined in that language during the setup process.
Processing	Select `Foreground` or `Background.` The default is `Background.`
Background Schedule	If you specified `Background` in the Processing field, you can specify whether you want the SMS message to be sent immediately or at a later date and time.
Audience List	The audience from which you arrived at this page is displayed in this grid. Note that audiences must be in the `Approved` or `Committed` state in order to send SMS messages to them. If the audience is in another state, an error message displays when you attempt to send the message.
History	You can return to the audience from which you reached this page by selecting its name from the History list.

Pages Used to Send SMS Messages to Audiences