Activating Integration Points

Integration Broker integration points are inactive when delivered. You must activate fulfillment integration points. If you are integrating with PeopleSoft SCM, you must activate the Order Management and Inventory integration points listed in the previous section as well. To activate integration points, activate each of the following elements:

• PeopleTools Application Messages:

  You no longer need to activate messages. Messages are created and viewed through PIA. Navigate to select PeopleTools, then select Integration Broker, then select Integration Setup, then select Messages to view the messages.

• Integration Broker Service Operations and Routings: Service Operations are accessed through select PeopleTools, then select Integration Broker, then select Integration Setup, then select Service Operations. Select the Active check box and save the service operation to activate.

  Routings can be either accessed from a tab on the Service Operations page, or directly through select PeopleTools, then select Integration Broker, then select Integration Setup, then select Routings.

  Select the Active check box and save to activate a routing.

You need to set the necessary Queues (called Channel in previous releases) to a Run status in order to process integration broker messages. This is accessed through select PeopleTools, then select Integration Broker, then select Integration Setup, then select Queues. Fulfillment uses queues CRM_ORDER_STATUS, SALES_ORDER_LOAD, SALES_ORDER_ACKNOWLEDGEMENT and SALES_ORDER_STATUS.