PeopleSoft CRM Portal Pack Pagelets

This topic lists the pagelets that make up PeopleSoft CRM Portal Pack and identifies:

The audience for the pagelet: employees or customers.

The audience also identifies the portal registry where the pagelet is registered.
The role of the person who uses the pagelet.

These are functional roles, not delivered PeopleTools roles.
The pagelet's enabling application.

The enabling application provides the information that appears in the pagelet.

Pagelet Name	Audience	Functional Role	Enabling Application
Catalog Search RX_PROD_SRCH_PGT	Customer	Customer, consumer, or broker	PeopleSoft Order Capture Self Service
My Reports RC_CASE_SW_SS_RPT.GBL	Customer	Customer	Any PeopleSoft CRM application
Recent Cases RC_SS_SW, RC_SS_SW_W	Customer	Customer, consumer, or broker	PeopleSoft Support Self Service
Recent Orders RE_C_QUO_PGT	Customer	Customer, consumer, or broker	PeopleSoft Order Capture
Recent Quotes RE_C_ORD_PGT	Customer	Customer, consumer, or broker	PeopleSoft Order Capture
Services RBT_SERV_PGT	Customer	Customer, consumer, or broker	PeopleSoft Order Capture Self Service
Shopping Cart RE_CART_PGT	Customer	Customer, consumer, or broker	PeopleSoft Order Capture
Site Selection RX_LANG_SEL_PGLTL	Customer	Guest user	PeopleSoft Order Capture
Agreements RI_PE_AGREEMENT_GBL	Employee	Customer service representative	PeopleSoft Support or PeopleSoft Integrated FieldService
Catalog Search RX_PROD_SRCH_PGT	Employee	Employee	PeopleSoft Order Capture Self Service
CRM Chart 1, 2, and 3 (iScript)	Employee	Manager or employee	PeopleSoft Support, PeopleSoft Order Capture
CRM Worklist PE_WRKLST_PGT	Employee	Employee	Any PeopleSoft CRM application
Installed Products PE_PROD_PGT	Employee	Customer service representative	Any PeopleSoft CRM application
My Forecast REP_FCAST_PGT	Employee	Salesperson	PeopleSoft Sales
My Leads PRTL_LEADS_PGT	Employee	Salesperson	PeopleSoft Sales
My Monthly Calendar PRTL_CAL_MTH_PGT	Employee	Salesperson	PeopleSoft Sales
My Opportunities PRTL_OPP_PGT	Employee	Salesperson	PeopleSoft Sales
My Reports PT_PSRF_REPRT_PAGELET_GBL	Employee	Employee	Any PeopleSoft CRM application
My Tasks RSF_PRTL_ACTLIST_PGT	Employee	Salesperson	PeopleSoft Sales
My Call Reports RD_MY_CALLRPT	Employee	Salesperson, marketing representative, field service agent, customer service representative	Any PeopleSoft CRM application
Recent Interactions RI_PE_REC_INT_PGT	Employee	Customer service representative	Any PeopleSoft CRM application
Recent Service Orders RI_PE_SO_PGT	Employee	Customer service representative	PeopleSoft Integrated FieldService
Recent Support Cases PE_SUPPORT_PGT	Employee	Customer service representative	PeopleSoft Support
Relationship Grid CR_RI_REL_GRID_PGT_GBL	Employee	Employee	Any PeopleSoft CRM application
RMA RI_PE_RMA_PGT	Employee	Customer service representative	PeopleSoft Support
Self Service Help Desk RC_SS_HD, RC_SS_HDW	Employee	Employee	PeopleSoft HelpDesk