Understanding Roles Used with Workforce Communications

The following table shows the roles that are delivered for use with Workforce Communications, along with the default users who belong to the roles.

Role Name	Employee/Person Name	User	Capabilities and Typical Users
WFC Profile Administrator	James Clooney	WFCPADMIN	Creates and modifies profiles. Typically HR Administrators or HR Analysts.
WFC Audience Administrator	Charles Baran	WFCAADMIN	Creates audiences. Typically an HR Analyst or HR Administrator.
WFC Dialog Manager	Francine Holmes	WFCDMGR	Creates and manages dialogs and documents. Typically an HR Analyst or Mid-Level/Executive Level Manager’s Analyst.
WFC Campaign Manager	Frederick Martin	WFCCMGR	Creates and manages marketing campaigns and programs, and related objects. Typically an HR Analyst or Mid-Level/Executive Level Manager’s Analyst.
Worker and POI Administrator	John Johanssen	WRKPOIADMIN	Manages Workers and Persons of Interest. Typically an HR Administrator.
WFC Dialog Reports Analyst 2	Alexa Klein	WFCRPT2	Views individual survey results. Typically HR Analyst, HR Management or Mid-Level/Executive Level Manager’s Analyst.
WFC Dialog Reports Analyst 1	Chris Baker	WFCRPT1	Views aggregate survey reports. Typically HR Analyst, HR Management, Mid-Level/Executive Level Management and their Analysts.
WFC System Administrator	Carlos Martin	WFCSADMIN	Performs setup and administration components that are required to install and use Workforce Communications, including the setup for reporting features and installation options. Typically an HR System Administrator or HR Administrator.
WFC Super User	Kurt Riddler	WFCSUSR	Has access to all functions for all roles identified for Workforce Communications.