Requirements Initially, RUEI reports are only available from the RUEI user interface. For RUEI data to be available in EM, you must connect RUEI to EM as described in Registering RUEI Systems.
Procedure Key Performance Indicators and Service Level Agreements provide a method for business users to monitor processes and to be alerted if an issue arises. However, they can also be used to gather data that can be used to help troubleshoot problems in a complex environment.