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Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
1
Getting Started
1.1
What is RUEI?
1.1.1
Data Collection
1.1.2
Product Architecture
1.2
Security for Network Data Collection
1.3
Connection Options for Network Data Collection
1.3.1
Copy Ports
1.3.2
TAPs
1.4
Installation Options
1.5
Local and Remote Database Installations
1.6
Scaling Scenarios
1.7
Server Requirements
1.7.1
Single-Server Requirements
1.7.2
Reporter Requirements
1.7.3
Collector Requirements
1.7.4
Deployment Best Practices
1.7.5
Data Retention Policies
1.7.6
Full Session Replay Storage Requirements
1.7.7
Memory Requirements
1.8
Software Requirements
1.9
Network Requirements
1.10
Client Requirements
2
Installing the RUEI Software
2.1
Prerequisites
2.1.1
Planning the Software Installation
2.1.2
Planning the Software Installation Location
2.1.3
Configuring the Network Interface for Network Data Collection
2.1.4
Configuring Operating System Security
2.1.5
Verify NTP Daemon Operation for Network Data Collection
2.1.5.1
RedHat Enterprise/Oracle Linux 6.x
2.1.5.2
RedHat Enterprise/Oracle Linux 7.x
2.1.6
Installing the RUEI Prerequisites
2.1.6.1
Installing RedHat Enterprise/Oracle Linux 6.
x
Prerequisites
2.1.6.2
Installing RedHat Enterprise/Oracle Linux 7.
x
Prerequisites
2.1.7
Installing All Requirements Using a Yum Repository (Alternative)
2.1.7.1
Installing RedHat Enterprise/Oracle Linux 6.
x
Prerequisites
2.1.7.2
Installing RedHat Enterprise/Oracle Linux 7.x Prerequisites
2.1.8
Installing Oracle Database
2.2
Obtaining the RUEI Software
2.3
Unpacking the RUEI Software
2.4
Generic Installation Tasks
2.4.1
Check The RUEI Configuration File
2.4.2
Installing Java
2.5
Reporter Installation
2.5.1
Installing the Apache Web Server and PHP
2.5.1.1
PHP Configuration
2.5.1.2
Avoiding RSVG Warnings
2.5.1.3
Securing Apache Web Server
2.5.1.4
PHP Multibyte Character Support
2.5.2
Installing the Oracle Database Instant Client
2.5.3
Installing the php-oci8 Module
2.5.4
Installing the Zend Decoder
2.5.5
Creating the Reporter Database Instance
2.5.6
Installing the Reporter Software
2.6
Remote Tag Data Collector Installation
2.7
Remote Network Data Collector Installation
2.8
Configuring the Network Interface
2.9
Enabling International Fonts (Optional, but Recommended)
2.10
Mail (MTA) Configuration (Optional, Reporter Only)
2.11
Configuring SNMP (Reporter Only)
2.11.1
Configuring SNMP for RUEI
2.12
Configuring Automatic Browser Redirection (Optional)
2.13
Configuring Reporter Communication (Split-Server Setup Only)
2.14
Verifying Successful Installation of RUEI
2.15
Using RUEI with Oracle Enterprise Manager
3
Upgrading to RUEI 13.2.3.1
3.1
Migrating Users with Enterprise Manager Access
3.2
Patching the Operating System
3.3
Upgrading From RUEI 13.x.x.x to 13.3.1.0
3.3.1
Upgrading the Reporter System from RUEI 13.x.x.x
3.3.2
Upgrading the Remote Collector System(s) from RUEI 13.x.x.x
3.3.3
Improved Database Performance
3.4
Steps After Upgrading From RUEI 13.x.x.x
4
Configuring RUEI for ADF Monitoring
4.1
Introduction to ADF Monitoring
4.2
Deploying the ADF Monitoring Service
4.2.1
Create a RUEI System User
4.2.2
Deploy the ADF Monitoring Service Software
4.2.3
Configure the ADF Application
4.2.3.1
Generate a Default Deployment Descriptor
4.2.3.2
Modify the Deployment Descriptor
4.2.3.3
Create a Wallet
4.2.3.4
Redeploy the ADF Application with the Modified Deployment Descriptor
4.2.4
Specifying Domain and Port for ADF Applications
4.2.5
Troubleshooting the ADF Monitoring Service
5
Installing and Configuring SSO Authentication Integration
5.1
Turning off the Default Web Server
5.2
Reporter System Without Local Database
5.2.1
Creating the Oracle User
5.2.2
Setting up the Oracle HTTP Server Environment
5.2.3
Creating the Installation Directory
5.3
Reporter System With Local Database
5.4
Installing Oracle HTTP Server
5.5
Registering RUEI with the Oracle SSO Server
5.5.1
Registering with Oracle SSO Version 10.1.4
5.5.2
Registering with Oracle SSO Version 11.1
5.6
Verifying the Oracle HTTP Server Configuration
6
Configuring RUEI
6.1
Introduction to Configuring RUEI
6.2
Performing Initial RUEI Configuration
6.3
Configuring Collector Systems
6.3.1
Resetting Collector Systems
6.4
Performing Post-Installation Configuration
6.4.1
Specifying the Cookie Technology
6.4.2
Adding/Uploading HTTPS SSL Keys
6.4.3
Specifying How Users are Identified
6.4.4
Defining Applications and Page Identification
6.4.5
Specifying the Scope of Monitoring
6.4.6
Authorizing Initial Users
6.5
Verifying and Evaluating Your Configuration
6.5.1
Viewing Traffic Summary
6.5.2
Confirming Data Collection
6.6
Configuring Support for the T3 Protocol
7
Configuring the Oracle Access Manager
7.1
Configuring OAM 10g
7.1.1
Downloading and Installing the Access Gate Software
7.1.2
Configuring the Access Gate Software on the RUEI Server
7.1.3
Configuring the Required Session Traffic Definitions
7.1.4
Creating an OAM Access Gate for RUEI
7.1.4.1
Configuring the OAM_REMOTE_USER Header Variable
7.2
Configuring OAM 11g
7.2.1
Exporting and Importing the OAM 11g AES key
7.2.1.1
Exporting an OAM 11g AES key
7.2.1.2
Importing an OAM 11g AES key
7.2.1.3
Removing an OAM 11g AES Key
7.2.2
Configuring an Application to Use OAM
8
Configuring a Failover Reporter System
8.1
Introduction to Failover Reporter Systems
8.2
Preparing the Primary Reporter
8.3
Installing the Secondary Reporter
8.4
Configuring Reporter Failover
8.5
Initiating Reporter Failback
9
Configuring a Failover Collector System
9.1
Introduction to Failover Collector Systems
9.2
Installing the Secondary Collector
9.3
Configuring the Secondary Collector
9.4
Initiating Collector Failback
A
Generic Database Instance Setup
A.1
Overview of Database Setup
A.2
Creating the Database Instance
A.3
Creating Tablespaces
A.4
Rescheduling Oracle Database Maintenance
A.5
Installing SQL Packages
A.6
Creating the RUEI Database User
A.7
Creating Database Triggers
A.8
Setting up the Connection Data
A.9
Setting up the Oracle Wallet
B
Setting up an Alternative Enriched Data Export Database Instance
B.1
Introduction to Enriched Data Export Setup
B.2
Setting up the Alternative Database Instance
B.2.1
Creating the Database Instance
B.2.2
Using Compressed Tablespaces
B.2.3
Rescheduling Oracle Database Maintenance
B.2.4
Creating the RUEI Database User
B.3
Connecting the RUEI Systems to the Alternative Database Server
B.3.1
Setting up the Connection Data
B.3.2
Setting up the Oracle Wallet
B.3.3
Editing the RUEI Configuration File
C
Setting up a Connection to the Enterprise Manager Repository
C.1
Introduction to Enterprise Manager
C.2
Creating a RUEI User for Communication with Enterprise Manager
C.3
Creating a non-sysman Enterprise Manager Repository User
C.4
Setting Up a Connection to Oracle Enterprise Manager
C.5
Clearing a Connection to Oracle Enterprise Manager
D
The ruei-check.sh Script
E
Verifying Monitored Network Traffic
E.1
Introduction to Network Traffic
E.2
Creating Traffic Snapshots
E.3
Analyzing Traffic Information
F
Troubleshooting
F.1
Running the ruei-check.sh Script
F.2
The ruei-prepare-db.sh Script Fails
F.3
Starting Problems
F.4
Data Collection Problems
F.5
Data Processing Problems
F.6
E-Mail Problems
F.7
SSL Decryption Problems
F.8
Missing Packages and Fonts Error Messages
F.9
ORA-xxxxx Errors
F.10
Oracle DataBase Not Running
F.11
General (Non-Specific) Problems
F.12
Network Interface Not Up
F.13
OAM-Related Problems
F.14
ruei-check.sh Script Reports PHP Timezone Error
F.15
ORA-00020: maximum number of processes (%s) exceeded
F.16
rsync Fails When user@ Argument not Specified
F.17
ORA-00600 Error Reported
F.18
Dropped Segments and Bad Checksums
F.19
Errors During Installation on RedHat Enterprise/Oracle Linux 6.
x
F.20
SSL Error on RedHat Enterprise/Oracle Linux 6.
x
G
Installation Checklist
H
Removing RUEI From Systems
I
Third-Party Licenses
I.1
Apache Software License, Version 2.0
I.2
OpenSSL
I.3
PHP
I.4
Java Runtime Environment
I.5
The MIT License (MIT)
J
Setting up RUEI against a remote database Service
J.1
Prerequisites
J.2
Setting Up
J.3
Running ruei-prepare-db.sh
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