About Microsoft Contact Adapter Use Cases

The Microsoft Contact Adapter can be used in scenarios such as the following.

You can create two integrations that include a REST Adapter on the source (inbound) side and an Microsoft Contact Adapter on the invoke (outbound) side.

  • When configuring the Microsoft Contact Adapter in one integration, you can select the List Contacts API operation to list all contacts in a default or specific Microsoft Contact folder. Appropriate data mapping between the REST Adapter and the Microsoft Contact Adapter is performed in the mapper. The REST Adapter sends a GET request to the Microsoft Contact Adapter, which returns the display names, given names, and sir names for all the contacts in the folder.

  • When configuring the Microsoft Contact Adapter in the other integration, you can select the Create Contact API operation to create new contacts in a default or specific Microsoft Contact folder. Appropriate data mapping between the REST Adapter and the Microsoft Contact Adapter is performed in the mapper. The REST Adapter sends a POST request to the Microsoft Contact Adapter, which adds the new contact to the contact list and returns the results.