Oracle Cloud Learning Center


5 Managing and Monitoring Cloud Services

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This section describes how to use the My Account and My Services applications to monitor your Oracle Cloud service performance and usage, and to make operational decisions based on the information. In addition, this section describes management tasks such as monitoring service notifications, adding service descriptions, and locking services.

Topics:

Overview of Monitoring and Operating Cloud Services

Oracle Cloud provides two applications for monitoring and operating services:

  • My Account: Lets you monitor the status of services for an entire account, across multiple data centers and identity domains. My Account displays information about active, expired, and pending services. You use My Account to activate your services and to view the status calendar. If you are also a buyer, you can access Oracle Store from My Account. For details, see Using My Account.

  • My Services: Lets you monitor and operate all active services within a single identity domain. You use My Services to perform all operating tasks, once your services are activated. For details, see Using My Services.

Note:

You are automatically signed out of My Account and My Services after 30 minutes of inactivity or after the maximum session length of 8 hours. When this happens, Oracle Cloud prompts you to reenter your sign-in credentials.

Use the following table as a guide to the monitoring and operating tasks you are able to perform in My Account and My Services.

Task Perform in My Account Perform in My Services

View service details

See Viewing Service Details in My Account

See Viewing Service Details in My Services

Monitor status history

See Monitoring Status History

See Monitoring Status History

Manage account administrators

See Managing Account Administrators

Not applicable

Monitor service utilization

Not applicable

See Monitoring Service Utilization

Monitor service notifications

Not applicable

See Monitoring Service Notifications

Add and edit service descriptions

Not applicable

See Editing Service Descriptions

Lock and unlock services

Not applicable

See Locking and Unlocking a Service

Associate services (Java and Database only)

Not applicable

See Associating and Disassociating Services

Service-specific tasks

Not applicable

See the service-specific documentation for details about the operating and monitoring tasks specific to a particular service type.


Using My Account

Topics:

Video icon Video

Signing In to My Account

To sign in to My Account:

  1. Open your web browser and go to the Oracle Cloud website:

    https://cloud.oracle.com

  2. Click Sign In and then click Sign In to My Account.

  3. Enter your Oracle.com account credentials and click Sign In. My Account opens and displays the Services page.

About the Services Page in My Account

You can use the Services page in My Account to monitor the status of services for an entire account, across multiple data centers and identity domains.

The Services page in My Account provides a quick overview of all your services, from which you can drill down to service overview details and a status calendar.

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The columns on the Services page in My Account display the following information:

  • The account name.

  • The service name. The service name is an active link. Clicking the link opens the details page for the selected service.

  • The name of the identity domain in which the service is located.

  • The type of Oracle Cloud service. For example, Java, Database, Fusion CRM, Fusion ERP, or Fusion HCM.

  • The type of subscription plan for the service.

    If you have a trial subscription, the Plan column displays Trial.

    If you have a paid subscription, the Plan column displays the level of your subscription. For example, S5, S20, and S50 are paid subscription plans for Oracle Database Cloud Service, where the number represents the amount of Oracle Database storage (5 GB, 20 GB, or 50 GB) included in the subscription plan.

  • The status of the service. For example, Active, Activated, or Canceled.

  • Action icons. The icons displayed depend on the service type, and whether you are a buyer in addition to being an account administrator.

    Details icon

    Click the Details icon to display more information about the service.

    Shopping Cart icon

    If you are a buyer, click the Shopping Cart icon to change the subscription for an existing service or to purchase new related services.

    Pricing icon

    Click the Pricing icon to go directly to the pricing page for the service.

    Refresh Report icon

    Click the Refresh Report icon to update the status for this service. This icon is available while your service is being activated and until it is active, so you can refresh to see the status change and know when the service is accessible.


Using the Toolbar in My Account

The toolbar on the Services page in My Account provides functions to filter what displays on this page, and includes links to quickly access support.

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The following table describes how to use each tool on the Services page in My Account.

Tool Name How to Use It

Search

Enter an alphanumeric search string in the search field, and then click the Search icon Search icon.

After searching, only services that match the text string display on the Services page.

Filter

Select one or more service type, service status, or service plan filters from the drop-down list. By default, no filters are applied and all services display.

After selection, only services that match the selected filters display on this page. To remove a filter, click the close button for that filter.

Chat Now

Open a chat window and begin a chat session with an Oracle Support representative.

Contact Us

Display sales and support contact information so you can easily reach Oracle by telephone, or access customer forums and technical support.


Viewing Service Details in My Account

To view service details in My Account:

  1. From any page in Oracle Cloud, navigate to the My Account Services page by clicking My Account and then the Services tab.

    If prompted, enter your user name and password.

  2. Click the service name for which you want to view details. The Overview tab for the selected service displays:

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  3. Click each tab to view more information about this service. The tabs display for active and expired services. The following table provides a brief description of each tab.

Tab in My Account Description

Overview

Displays details about the service (for example, order ID, subscription ID, account, data center, subscription plan, identity domain, and version), the service SFTP user account, the identity domain SFTP user account, and associated services.

Utilization

Displays the metrics collected for this service. The metrics collected depends on the service. For example, for Oracle Database Cloud Service, the Utilization tab displays metrics such as latest, maximum, and average storage usage; and latest and average object count including tables, procedures, and views.

Status

Uses a monthly calendar format to display the historical availability of this service. All data is based on Pacific Standard Time (PST) regardless of your time zone preference.

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In addition, you can use the Status History page to view the historical availability of all your services. You can select to view availability by day, week, or month. For more information, see Monitoring Status History.

Administration

Displays the list of buyers and account administrators for this service. An account administrator can access, view, and manage this service, and can add or remove account administrator access to this service.

Resources

Provides links to service-specific resources such as data sheets, Oracle Cloud documentation, Oracle Cloud downloads, FAQ, tutorials, videos, and white papers.


To return to the Services page, click the Back to Services button or the Services tab.

Managing Account Administrators

A given service can have one or more account administrators assigned to it. As an account administrator for a service, you can add or remove additional account administrators, as well as review authorized buyers, from the Administration tab.

To manage account administrators:

  1. From any page in Oracle Cloud, navigate to the My Account Services page by clicking My Account and then the Services tab.

    If prompted, enter your user name and password.

  2. Click the service name for which you want to manage administrators. The Overview tab for the selected service displays.

  3. Click the Administration tab.

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    • To grant another account administrator access to this service, click Add. Enter the administrator's first name, last name, user name, and email address, and then click Add Account Administrator. Note that the administrator must already have an account in Oracle Cloud.

    • To remove access, click the Remove icon Remove Account Administrator icon next to the account administrator's name. The system warns that this user will no longer have the rights to monitor this service. To continue, click Remove Account Administrator.

      Note that you cannot remove yourself as an administrator.

Using My Services

Topics:

About My Services

After your services are activated, Oracle Cloud provides both summary and detailed information to assist you in monitoring your underlying service status. You can easily observe the health of your individual services by accessing this data from My Services. You can also monitor data consumption and capacity by watching key metrics.

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My Services provides functionality for monitoring and operating your activated Oracle Cloud services. For each service type, detail and service metrics have unique, specific features; all pages and features are not visible for every service. For example, application archiving is an operation a system administrator can perform only on a database service. Developer tasks, such as starting applications, are also accessed through My Services, but are described in the referenced services-level documentation.

Signing In to My Services

To sign in to My Services:

  1. Open your web browser and go to the Oracle Cloud website:

    https://cloud.oracle.com

  2. Click Sign In. The Sign In page displays several options, including signing in to My Services.

  3. Be sure to select the correct data center and then click Sign In to My Services.

  4. Enter your service administrator sign-in credentials, including the identity domain that contains the services you want to administer.

    If you are signing in to My Services for the first time after the first service for this identity domain is activated and you have not selected your own password, use the temporary administrator password you received in the post-activation email or from your administrator.

  5. Click Sign In. Note that:

    • When you sign in to My Services the first time, you must provide a new password and register three password challenge questions.

    • If you receive an error message when attempting to sign in, you may not be using the correct user name and password. In addition, you may have selected an incorrect identity domain. In this case, navigate back to the Sign In page and confirm that the data center is correct before making repeated attempts to sign in to My Services.

    When you sign in successfully, the Services page in My Services displays a list of activated services that you have been designated to manage for the selected identity domain.

About the Services Page in My Services

The Services page in My Services provides a quick overview of all your active services for the current identity domain (that is, the identity domain you specified when signing in to My Services).

The title at the top of the Services page includes the name of the current identity domain:

Services within service-domain

You can drill down to service details and service-specific functionality from this page.

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The columns on the Services page in My Services display the following information:

Column Description

Status icon

Displays an icon to the left of each service name and gives you a quick overview of the current status:

  • A green icon Green status icon indicates the service is up and running. When you hover the cursor over the green icon, the tooltip displays Service is up.

  • A red icon Red status icon indicates the service is down or there is a service outage. The tooltip displays Service is down.

  • A yellow icon Yellow status icon typically means the status cannot be determined for some reason or the service is partially working. The tooltip displays Service is partially working.

The Services page may display additional status information, such as your free trial has ended or your service is currently in blackout status, below the icon. In addition, if you drill down to view the details of any service that has a red or yellow status, an alert displays at the top of the page.

Service Name

Displays the name of the service. The service name is an active link. Clicking the link opens to the Overview tab for the selected service.

In addition, the Service Name column may display this information:

  • If you add a description for a service, the description appears below the service name. For more information, see Editing Service Descriptions.

  • If a service is locked, a Locked icon Locked in displays to the left of the service name. For more information, see Locking and Unlocking a Service.

  • If a service has been disabled, a Disabled icon Disabled icon displays to the left of the service name, and an explanatory message displays.

Type

Displays both the type of Oracle Cloud service (for example, Java, Database, Fusion CRM, Fusion ERP, or Fusion HCM) and the type of subscription plan.

f you have a trial subscription, the Plan column displays Trial. If you have a paid subscription, the Plan column displays the level of your subscription. For example, S5, S20, and S50 are paid subscription plans for Oracle Database Cloud Service, where the number represents the amount of Oracle Database storage (5 GB, 20 GB, or 50 GB) included in the subscription plan.

Utilization

Displays some usage data along with a snapshot of key utilization metrics for the service.

The utilization data shown depends on the type of service. For example, for Oracle Database Cloud Service, this column displays the count of objects and tables within a database schema including views and procedures, along with the percentage of storage. Whereas for Oracle Java Cloud Service, this column displays the memory usage and the percentage of CPU usage.

Actions

Displays several icons that provide quick access to other views and services.


Identity Console button

The Identity Console button opens Oracle Identity Console where users can change their passwords and administrators can manage roles and users for certain Oracle Cloud services. For information about using Oracle Identity Console, see Managing Users and Roles.

Using the Toolbar in My Services

The toolbar on the Services page in My Services provides functions to filter what displays on this page and includes links to contact Oracle.

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The following table describes how to use each tool available on the Services page in My Services.

Tool Name How to Use It

Search

Enter an alphanumeric search string in the search field, and then click the Search icon Search icon.

After searching, only services that match the text string display on the Services page.

Filter

Select one or more service types from the drop-down list. By default, no filters are applied and all services display.

After selection, only services that match the selected filters display on this page. To remove a filter, click the close button for that filter.

Chat Now

Open a chat window and begin a chat session with an Oracle Support representative.

Contact Us

Display sales and support contact information so you can easily reach Oracle by telephone, or access customer forums and technical support.

Service Request

Open My Oracle Support where users can open and manage service requests to get assistance for Oracle products, ask and answer questions in forums organized in product specific categories, search for information in the knowledge base, and look for Oracle product patches.


Viewing Service Details in My Services

Use the service details page to view information about your Oracle Cloud services.

The number of tabs displayed and the information provided on each tab varies from one service type to the next. For example, the following illustration shows the tabs for an Oracle Database Cloud Service.

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To view service details in My Services:

  1. Sign in to My Services.

  2. Click the service name or click the Details icon Overview icon to the right of the service for which you want to view details.

    The service details page opens and the Overview tab is in focus. The number of tabs displayed and the information provided on each tab depends on the service you selected.

  3. Click each tab. Review the service information and available options. The following table provides a brief description of each tab.

    Tab Name Description

    Overview

    Displays service details, latest usage information, details about your SFTP user accounts, and additional service-specific information. See About the Overview Tab on the Service Details Page in My Services for details.

    Utilization

    Displays the utilization metrics collected for the service type. For details, see Monitoring Service Utilization.

    Applications

    Available for Oracle Database Cloud Service only.

    The Applications tab displays information about packaged applications, custom database applications, and websheets in your service. On this tab, you can also install new packaged applications, develop new custom database applications, and create websheets.

    For information about tasks related to applications, see "Developing Applications for the Oracle Database Cloud Service" in Using Oracle Database Cloud Service.

    Data Export

    Available for Oracle Database Cloud Service only.

    The Data Export tab displays information about data that has been exported and the related static files. On this tab, you can also export data, submit data import scripts for processing, and deploy static files.

    For information about data loading tasks, see "Importing Data", "Managing Data", and "Exporting Data" in Using Oracle Database Cloud Service.

    Administration

    Includes service-specific administration tasks such as:

    Resources

    Provides links to service-specific resources such as data sheets, Oracle Cloud documentation, Oracle Cloud downloads, FAQ, tutorials, videos, and white papers.


Accessing Consoles and Services from the Service Details Page

Depending on your service, the following buttons may display above the tabs on the service details page:

About the Overview Tab on the Service Details Page in My Services

The Overview tab displays information about your Oracle Cloud service. The information on the Overview tab varies from service to service.

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The Details section includes the following general information about a service:

Field Name Description

Account

The account name to which the selected service is purchased and activated.

CSI Number

Customer Service Identifier number created at time of purchase. This number can be used later to create service requests to obtain help from Oracle Support.

Plan

The type of service plan; for example, an Oracle Database Cloud Service plan. The plan start date is also listed.

Service Name

The name of the service.

Description

The identifying description that has been added for the service, to distinguish it from other services listed in My Services.

Service Version

Service version level.

Status

The status of a service; for example, active, locked, and pending termination.

Host

The URL where the service is hosted (Oracle Database Cloud Service only).

Schema

The database schema name (Oracle Database Cloud Service only).


The Service SFTP Details section and the Identity Domain SFTP Details section provide the SFTP host, the SFTP port, and the user name you use to sign in to the SFTP server for uploading and downloading files.

The Associated Services displays the name of the services, if any, associated with this service. For example, this section will display the name of the database service associated with a Java service.

The Latest Usage section displays a snapshot of the latest usage data. The identical metrics are shown on the Utilization tab, as described in Monitoring Service Utilization, and are displayed here to give you a quick overview. Different usage data is displayed for different service types.

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The Additional Details section displays other service-specific information or usage data. You can click Refresh Now to update the information in this section with the latest data.

Accessing a Service Interface or Console from My Services

In My Services, the Services page and the details page for a service provide several options that let you access service-specific tools such as administration interfaces, developer interfaces, and service consoles.

Icon or Button Location Description

Launch icon

Launch button

In the Actions column on the Services page

 

Above the tabs on the service details page

Opens the appropriate interface for the selected Oracle Cloud service.

For example, for an Oracle Database Cloud Service, Oracle Application Express (that is, the application developer interface) opens. For information about developing database applications for cloud services, see Using Oracle Database Cloud Service.

Service Console icon

Service Console button

In the Actions column on the Services page

 

Above the tabs on the service details page

Opens Oracle Java Cloud Service Control. Displays for Java services only.

For information about using Oracle Java Cloud Service Control or developing Java EE applications for Oracle Java Cloud Service, see Application-specific Tools for Monitoring Oracle Cloud Services and Using Oracle Java Cloud Service.

Identity Console button

Above the tabs on the service details page

Opens Oracle Identity Console. For more information, see Managing Users and Roles.


Monitoring Status History

The Status History page lets you monitor the historical availability of each service, by displaying the percentage of time a service is up and running. Use this page to see service availability history, for each service and time period. If data is not displayed for a time period, this means that the data was not available, either because the service had not been activated yet, or the data was not collected.

The Status History data is expected to be lower than 100% on two days: the day on which the service was created, and the current day. The uptime is calculated as the number of hours that the service has been up divided by 24 hours. Therefore, there are two special scenarios:

  • On the service creation day, the number of hours that the service is up will be less than 24 hours, so even if the service has always been up, the uptime will be less than 100%.

  • On the current day, the number of hours that the service is up will also be less than 24 hours, and so the uptime will also always be less than 100%.

In both scenarios, when the uptime is less than 100%, it should not be interpreted as the service had or is having downtime.

To view the status history of a service:

  1. Sign in to My Services or My Account.

  2. Click the Status History tab. The Status History page displays:

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  3. Click Daily View, Weekly View or Monthly View to display status for a different length of time. Click Monthly View to display the status for a full year (12 months).

Monitoring Service Utilization

You can use the usage metrics displayed on the Utilization tab to help you determine whether the service resource allocations are underutilized or overutilized.

  • If a service is underutilized, you may want to evaluate and consider deployment of additional applications, additional users, additional customers, and so on (depending on the type of service).

  • If a service is overutilized, you may want to consider changing your subscription level, adding additional services instances, or clustering to improve load management.

You can view utilization data in both My Account and My Services. In My Account, you can view only historical usage data. In My Services, you can view a snapshot of the latest usage as well as the historical usage data. In all cases, the metrics collected and displayed are specific to each service type.

To monitor service utilization:

  1. Sign in to My Services or My Account.

  2. Click the Services tab.

  3. Scan the Service Name column and click the name of the service you want to monitor.

  4. Click the Utilization tab to review usage data for the selected service. The following illustration shows the usage history for a Java service:

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The report provides usage metrics for the following time periods:

  • History: Displays usage metrics per day for the last seven days. This historical usage data is available in both My Account and My Services.

  • Latest usage: Displays a snapshot of the last set of metrics collected and when those metrics were collected. The latest usage data is available in My Services.

Note:

Metrics and uptime data are calculated and displayed based on Coordinated Universal Time (UTC).

If data is not displayed for a time period, this means that the data was not available, either because the service had not been activated yet, or the data was not collected.

If you observe issues with services such as a service being down when there is no corresponding service blackout notification on this page, contact Oracle for assistance. See Getting Help for up-to-date information about how to contact us.

Monitoring Service Notifications

The Notifications page lets you monitor service outages and upcoming blackouts that Oracle initiates to schedule maintenance jobs.

The Notifications tab displays the number of current notifications. For example:

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The Notifications page displays both system-wide and service-level notifications. Service-level notifications also display on the Services page and at the top of the Overview tab on the service details page.

To view system-wide and service-level notifications:

  1. Sign in to My Services.

  2. Click the Notifications tab. The Notifications page displays:

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  3. Review the notifications.

    • System-wide notifications primarily provide information about blackout status and future outage notices.

    • Service-level notices are listed individually for each service. Review these notifications to see if a service has been or will be affected by any planned maintenance or if a service has been unavailable due to any unplanned downtime. Blackout listings are updated hourly.

      Information for each notification includes the service type, the service name and identity domain (for example, database-trialaanr), the event type (for example, blackout), whether the data center or service is affected by the outage, additional details about the outage, and the start and end times.

By default, the Notifications page shows all notifications. You can click System Wide Notifications or Service-level Notifications at the top of the page to display only one type of alert.

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If you observe issues with services such as a service being down when there is no corresponding service blackout notification on this page, contact Oracle for assistance. See Getting Help for up-to-date information about how to contact us.

Editing Service Descriptions

You can add and edit service descriptions to help you identify the services listed in My Services. You perform this task on the Administration tab, which is on the service details page in My Services.

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To add or edit a service description:

  1. Sign in to My Services.

  2. Click the Services tab.

  3. Click the service name link for the service.

  4. Click the Administration tab to view the current service description.

  5. Click Edit.

  6. Enter or edit the service description, and then click Update Description.

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    The new description displays:

    • On the Administration tab

    • On the Services page, below the service name

    • In the Description field on the Overview tab on the services details page

Locking and Unlocking a Service

You can lock or unlock a service using the lockout section on the Administration tab, which is on the service details page in My Services. Lock and unlock requests will not be processed immediately. You will receive an email when the request is complete.

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When you lock a service, your service users and developers will no longer be able to access your Oracle Cloud services or any deployed applications. However, Oracle Identity Console and any administration interfaces are still accessible, so administrators can still perform operations for the locked service; for example, you can still add users to the service or deploy new applications to the service.

When you lock an Oracle Java Cloud Service, deployed applications and corresponding database objects cannot be accessed, but new applications can still be deployed (access is still restricted until the unlock occurs). So by locking a Java service, you are essentially also locking the associated database service. When you lock a database service, only the database service is locked, but all user connections are closed. The associated Java service will not show as locked but because users cannot connect to the database service, in essence the Java service is also locked indirectly.

Locking a Service

To lock a service:

  1. Sign in to My Services.

  2. Click the Services tab.

  3. Click the name of the service you want to lock.

  4. Click the Administration tab.

  5. Look in the Lockout section to check that your service is currently unlocked.

  6. Click Lock Service. The Lock Service Confirmation dialog box opens:

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  7. Click Lock Service. The following message confirms that the lock service request was sent:

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When the request is processed and the service is locked:

  • Oracle Cloud sends you an email confirming that your service has been updated.

  • The Lockout section on the Administration tab displays the updated status.

  • The Locked icon displays to the left of the service name on the Services page:

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Unlocking a Service

To unlock a service:

  1. Sign in to My Services.

  2. Click the Services tab.

  3. Click the name of the service you want to unlock.

  4. Click the Administration tab.

  5. Look in the Lockout section to check that your service is currently locked.

  6. Click Unlock Service. The Unlock Service Confirmation dialog box opens:

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  7. Click Unlock Service. The following message confirms that the unlock service request was sent:

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When the request is processed and the service is unlocked:

  • Oracle Cloud sends you an email confirming that your service has been updated.

  • The Lockout section on the Administration tab displays the updated status.

  • The Locked icon does not display to the left of the service name on the Services page.

Associating and Disassociating Services

You can create an association between certain types of services. Service association allows services to communicate with each other. For example, you can associate an Oracle Java Cloud Service with an Oracle Database Cloud Service, so that your Java applications can read from and write to your database service.

A single Oracle Java Cloud Service can be associated with only one Oracle Database Cloud Service.

A single Oracle Database Cloud Service can be associated with only one Oracle Java Cloud Service, with one exception: if you purchase a DB50 level of database service, you may associate more than one Oracle Java Cloud Service with it.

In all cases, two services can be associated only if they are in the same identity domain.

When you sign up for trial services, if you sign up for an Oracle Java Cloud Service trial your trial subscription will automatically include an Oracle Database Cloud Service trial as well, and the two will be associated. There is no other option for performing service associations with trial services. For more information, see Requesting a Trial Subscription to an Oracle Cloud Service.

You use the My Services application to associate (or disassociate) services. After disassociation, you can then create a new association with that service.

Associating Services

To associate an Oracle Java Cloud Service with an Oracle Database Cloud Service:

  1. Sign in to My Services. The Services page opens.

  2. Locate a Java service you want to create an association with, and click the service name. The service details page opens with the Overview tab displayed:

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  3. Click the Administration tab. In the Associated Services section, click Add Database Association.

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  4. Select a service from the drop-down list. Only services eligible to be associated with this service are included. Once you have selected a service, click Add Database Association.

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The service details page displays a notification at the top of the page. For example:

Association sent for processing.

On the Administration tab, the Associated Services section displays the current status (PENDING) next to the service name.

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In the Details section on the Overview tab, the Associated Services entry shows the name of the associated service and its current status (PENDING).

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It may take some time for Oracle to process the service association. When the processing is complete, the service association is shown on the Overview tab without the PENDING status.

Disassociating Services

To remove an association between an Oracle Java Cloud Service and an Oracle Database Cloud Service:

  1. Sign in to My Services. The Services page opens.

  2. Locate a Java or database service that has an existing association, and click the service name. The service details page opens with the Overview tab displayed.

    On the Overview tab, in the Details section, the Associated Services entry shows the name of the associated service.

  3. Click the Administration tab. In the Associated Services section, click the Remove icon Remove icon next to the existing service association you want to remove.

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  4. In the Remove Association confirmation box, click Remove Association.

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On the Services tab, a notification indicates that your service disassociation has been requested. This process may take some time to complete.

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Once the disassociation is complete, the service association will no longer be listed on the Administration or Overview tabs.

Application-specific Tools for Monitoring Oracle Cloud Services

Depending on the Oracle Cloud service, you may have access to application-specific tools that let you monitor and manage your service.

Topics:

Additional Monitoring Tools for Oracle Java Cloud Service

In addition to using information available on tabs on the My Services page, and the Notifications and Status History pages, you can monitor and manage an Oracle Java Cloud Service with the Oracle Java Cloud Service Control.

To access the Oracle Java Cloud Service Control:

  1. On the My Services page, click Services if it is not selected.

  2. Click the Service Console icon Service console icon to the right of the Java service you want to monitor.

Using the Oracle Java Cloud Service Control, you can:

  • See the list of services you own.

  • Manage the lifecycle of applications deployed to these services.

  • Monitor availability and performance of the services and applications.

For more information about using the Oracle Java Cloud Service Control, see "Using Oracle Java Cloud Service Control" in Using Oracle Java Cloud Service.

You can also use the command-line interface (CLI) to monitor an Oracle Java Cloud Service instance. See "Using the Command-Line Interface to Monitor and Manage Java Cloud Service" in Using Oracle Java Cloud Service.

Additional Monitoring Tools for Oracle Database Cloud Service

In addition to monitoring an Oracle Database Cloud Service in My Services and My Account, you can monitor developer activity and changes to Oracle Application Express applications within your services by accessing the Monitor Activity page. The Monitor Activity page features links to over thirty reports that track page views, developer activity, active sessions, sign-in attempts, environment, application errors, and workspace schemas. See "Monitoring Application Express Application Activity" in Using Oracle Database Cloud Service.


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