Oracle Cloud Learning Center


1 Oracle Cloud Overview

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Oracle Cloud is an enterprise cloud for business. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to extend and create new services rapidly.

With predictable subscription pricing, Oracle Cloud delivers instant value and productivity for users, administrators, and developers. Our fully managed environment is built using the award-winning Oracle Exadata, Oracle Exalogic, Oracle Database, and Oracle WebLogic products.

In addition, the Oracle Cloud environment includes built-in identity management, high availability, elasticity, backup, and monitoring to enable secure and scalable applications. With open Java and SQL standards at the core, enterprises can finally leverage existing IT skill sets and avoid lock-in of their business applications in the cloud.

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About the Oracle Cloud Website

To go to the Oracle Cloud website, open your web browser and enter the following address:

https://cloud.oracle.com

From the Oracle Cloud website, you can learn about the available Oracle Cloud services, sign up for a free trial subscription, or purchase one or more subscriptions to an Oracle Cloud service. The free trials give you the opportunity to try an Oracle Cloud service before you buy a subscription.

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The menu bar provides options that help you navigate in Oracle Cloud and learn more about Oracle Cloud services.

  • Click Home at any time to return to the home page for the Oracle Cloud website.

  • Select Offerings to learn about a specific application service or platform service in Oracle Cloud.

  • Select Resources to peruse the literature and video library. You can access data sheets, documentation, Frequently Asked Questions (FAQ), tutorials, videos, white papers, and discussion forums.

  • Click Sign In to open the Sign In page. You can then sign in to My Services, My Account, or Application Services Notifications.

Currently Available Oracle Cloud Services

The following table lists the services available in Oracle Cloud 13.1.

To learn more about a specific service, its features, and its available subscriptions, select Offerings on the Oracle Cloud website. In addition, select Resources to access data sheets, documentation, Frequently Asked Questions (FAQ), tutorials, videos, white papers, and discussion forums.

Services For Oracle Cloud Service Subscriptions Available

Developers

Oracle Database Cloud Service

Trial and Paid

Oracle Java Cloud Service

Trial and Paid

Business Users

Oracle Enterprise Resource Planning Cloud Service

Paid

Oracle Human Capital Management Cloud Service
(Oracle HCM Cloud Service)

Trial and Paid

Oracle RightNow Cloud Service

Trial and Paid

Oracle Sales Cloud Service

Trial and Paid

Oracle Talent Management Cloud Service

Note: Oracle Talent Management Cloud Service is available as a paid subscription only when you purchase Oracle Human Capital Management Cloud Service.

Trial and Paid

Oracle Taleo Business Edition Cloud Service (Oracle TBE Cloud Service)

Trial and Paid


Oracle Cloud Terminology

The following table lists the terminology that documentation uses when describing the Oracle Cloud features and functionality. It is important that you have a good understanding of these terms.

Term Definition

Account

A unique customer account that can have many Oracle Cloud services. The account corresponds to an individual, an organization, or a company that is an Oracle customer. Each account has one or more identity domains.

An account must have at least one account administrator who is responsible for activating an Oracle Cloud service, creating identity domains, monitoring status and usage, and designating other users as account administrators.

To register for a trial or purchase a subscription to an Oracle Cloud service, you must have an Oracle.com account. If you do not have an Oracle.com account, the system prompts you to create an account the first time you attempt to sign up for an Oracle Cloud service.

Data center

A facility used to house computer systems and associated components.

Oracle provides data centers in various geographical regions. An identity domain and the services associated with that domain must belong to a specific data center.

Identity domain

Controls the authentication and authorization of the users who can sign in to an Oracle Cloud service and what features they can access once signed in.

An Oracle Cloud service must belong to an identity domain. Multiple services can be associated with a single identity domain to share user definitions and authentication. Users in an identity domain can be granted different levels of access to each service associated with the domain.

Oracle Identity Console

A self-service administration tool of the shared identity management system used to provision and manage users and roles for Oracle Cloud services.

Service

A software offering in Oracle Cloud. Oracle offers social, application, and platform services.

Service name

A name assigned to your Oracle Cloud service. The name must be unique within the identity domain. You can add a longer description to a service to help you identify it, after it is activated. For more information, see Editing Service Descriptions.

Service notification

An event reported on the Notifications tab that does not require administrative action. This type of notification provides information about upcoming system-wide and service-specific events, such as outages and blackouts.

Trial subscription

An Oracle Cloud service that is available for free for 30 days, for trial and evaluation purposes only.

Utilization

Metrics that show how much system resources are being consumed by a service. You can find utilization metrics in the My Services application, including the Services Overview tab (last usage for all metrics tracked) and Utilization tab (history and latest usage).


Oracle Cloud User Roles and Privileges

The following table describes the various Oracle Cloud user roles and lists the privileges associated with each role. A user can be assigned more than one role. A role may include privileges that let the user purchase an Oracle Cloud service, manage one or more Oracle Cloud services, or manage the accounts of the users who can access a service.

User Role Privileges

Buyer

Controls the buying process. Buyers:

  • Make purchases in Oracle Store on behalf of a company or an organization.

  • Designate who will be the initial account administrator for the Oracle Cloud service. During the process of purchasing a subscription to an Oracle Cloud service, buyers must designate either themselves or another person to be the account administrator.

  • Can change (upsize or update) the paid subscription to an Oracle Cloud service.

  • Can terminate the paid subscription to an Oracle Cloud service.

Account administrator

Monitors and manages one or more Oracle Cloud services. The account administrator role is at the service instance level.

Account administrators use their Oracle.com (single sign-on) credentials to sign in to the My Account application in Oracle Cloud.

From the My Account application, account administrators can:

  • Activate their Oracle Cloud services. During the process of activating a service, the account administrator provides information about the service, such as service name and service administrator.

  • Monitor the status of their services across identity domains and data centers.

  • Review details about their services.

  • Review historical utilization data about their services.

  • Grant and revoke access to other account administrators.

Service administrator

Manages administrative functions related to their Oracle Cloud services within an identity domain. Service administrators use their credentials defined by Oracle Identity Console to sign in to the My Services application and the Oracle Identity Console application.

From My Services, service administrators can:

  • Configure and manage one or more service instances in a single data center and identity domain.

  • Perform various monitoring and management tasks related to individual services.

  • Monitor current and historical utilization data.

  • Lock and unlock services.

  • Review notifications.

  • Perform service-specific operations such as data loading for Oracle Database Cloud Service.

From Oracle Identity Console, service administrators can view user accounts and roles, assign and revoke roles, and change their password and challenge questions.

A service administrator can be granted access to multiple identity domains, but must access and manage each one separately.

For Oracle Application Cloud services, there is only one service per identity domain. Therefore, for these services, the administrator performs the functions of both the service administrator and the identity domain administrator.

Identity domain administrator

Manages administrative functions related to the users who will have access to your Oracle Cloud services.

Identity domain administrators use their credentials defined by Oracle Identity Console to sign in to the Oracle Identity Console application.

From Oracle Identity Console, identity domain administrators can:

  • Create user accounts and roles within a given identity domain, independent of any service.

  • Assign one or more roles (privileges) to a user. Can assign the identity domain administrator role to other users.

  • Revoke roles from a user.

  • Create new roles.

  • Reset user passwords.

An identity domain administrator cannot create or destroy identity domains. An identity domain administrator can also be a service administrator.

For Oracle Application Cloud services, there is only one service per identity domain. Therefore, for these services, the administrator performs the functions of both the service administrator and the identity domain administrator.

User

Works with one or more of your Oracle Cloud services. Users have service and application roles assigned to them. These roles let them access the Oracle Cloud service instances within an identity domain.


Web Browser Requirements

The following table lists the web browser requirements for using Oracle Cloud, Oracle Identity Console, and Oracle Cloud service-specific tools such as Oracle Java Cloud Service Control.

For some Oracle Cloud service-specific tools, Google Chrome and Apple Safari may not be supported. Consult the document specific to the Oracle Cloud service for additional requirements.

Web Browser Version Notes

Microsoft Internet Explorer

8, 9, or 10

 
  • Set Browser Mode to IE8, IE9, or IE10

  • Set Document Mode to IE8, IE9, or IE10 standards

Oracle Cloud supports Internet Explorer 7 (IE7); however, Oracle recommends using newer versions of Internet Explorer or other web browsers to provide a richer experience.

Mozilla Firefox

10 and later

 

——

Google Chrome

12 and later

 

For some Oracle Cloud service-specific tools, Google Chrome and Apple Safari may not be supported. Consult the document specific to the Oracle Cloud service for additional requirements.

Apple Safari

5.x

 

Note:

This release does not support mobile browsers.

Getting an Oracle.com Account

Before you can request a trial subscription or purchase a subscription to an Oracle Cloud service, you must have an Oracle.com account.

Oracle prefers that you use a valid business email address as the user name for your Oracle.com account. Your Oracle.com account gives you access to a variety of online applications and resources such as Oracle Store and My Oracle Support.

To get an Oracle.com account, you have two options:

  • You can create the account during the process of signing up for an Oracle Cloud service.

  • You can use the following procedure to create your Oracle.com account before you start your request for an Oracle Cloud service.

To create an Oracle.com account:

  1. Open your web browser and go to the Oracle.com website:

    http://www.oracle.com

  2. Click Sign In/Register for Account. The Sign In page opens.

  3. Click the Sign Up link to open a free Oracle account. The MyProfile - Create Account page opens.

  4. Enter your account and personal information into the appropriate fields. Be sure to complete all required fields. Note that:

    • Oracle prefers that you use a valid business email address as the user name for your Oracle account. Valid email addresses use the following standard format:

      user-name@company-name.com

      Only one account can be created for each business email address.

    • Your password must be at least eight characters in length, must contain both uppercase and lowercase letters, and must contain at least one number.

  5. Click Create. Oracle creates your account and sends a confirmation email to the address you used to create the account.

  6. Follow the instructions in the email to verify the status of your email address.

    Once verified, you can use your Oracle.com account to register for Oracle Cloud services.

Getting Help

To get assistance with your Oracle Cloud service, use the Chat Now link and the Contact Us link on an Oracle Cloud page.

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Chatting Online with an Oracle Support Representative

To start an online live chat with an Oracle Support representative, click Chat Now.

Chat Now link

You can use the Chat Now dialog box to enter your questions and get immediate assistance from a support representative.

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Contacting Us

To contact Oracle, click the Contact Us link located on an Oracle Cloud page.

Contact Us link
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You can:

  • Call us at the specified 800 number or click Global Contacts to look up contact information for Oracle offices around the world.

  • Link to the Oracle Support website, sign in, and get help from Oracle Support.

  • Link to the Oracle Cloud discussion forums where you can post a message, start a new thread, or search the current discussions for answers. Oracle product managers, development, support, and operations team members respond to threads on the forum.

  • Start a live online chat with an Oracle Support representative. Alternatively, you can click the Chat Now link to start an online chat.

Signing In to an Oracle Cloud Service

Before you can sign in to an Oracle Cloud service, you must have a user account that defines your credentials (user name, password, and identity domain) and access rights to the service. In addition, you need the web address (URL) for your Oracle Cloud service.

When an Oracle Cloud service is activated, Oracle sends the sign-in credentials and URL to the designated administrators. The administrator then creates an account for each user who needs access to the service. Check your email or contact your administrator for your account credentials and service URL.

To sign in to an Oracle Cloud service:

  1. Open your web browser and go to the service URL provided to you either in an email or by your administrator. The Sign In page opens:

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  2. Enter your user name (user ID), password, and identity domain.

  3. Click Sign In.

    If you are signing in for the first time, Oracle Cloud prompts you to create a new password for security reasons. Follow the instructions on the screen to complete this task.

For information about using a particular Oracle Cloud service, see the appropriate user documentation for the service. For example, for information about using Oracle Java Cloud Service Control or developing Java EE applications, see Using Oracle Java Cloud Service.


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