Deleting accounts

Note: We're updating our help center to reflect the new Redwood experience. During the transition, some content reflects the previous version of the UI.

When an account is no longer needed for your marketing purposes, or if the company that it represents no longer exists, it can be deleted from the application.

To delete an account:

  1. Navigate to Audience An image of the Audience icon., then click Accounts.
  2. Type a string of letters or numbers corresponding with an account's Company Name or City account field values into the Search bar in the upper-right corner. This search is not case-sensitive.

    Note: There are more preset account fields in Eloqua, and you can create account fields to further define your accounts. But Company Name and City are the only fields with values will be matched in a search from the Accounts Overview area.

  3. Select a contact from the search results. Then, do one of the following:
    • Click the account, then click Delete in the upper-right corner.

      An image of the Accounts Overview window. The Delete button is highlighted by a red arrow.

    • Right-click the account, then select Delete.

      An image of the Accounts Overview window. In a shortcut menu, the Delete option is highlighted by a red arrow.

    • In the new Redwood experience, click actions menu for the account, then select Delete

  4. Click Delete to confirm the deletion.

The account is permanently removed from Eloqua.

Note: For reporting purposes, any previous activity associated with this account will still be available in reports generated by Oracle Eloqua. However, the account record in the core Oracle Eloqua application will no longer be searchable.

Learn more

Accounts