Verifying electronic tickets

Important: The Oracle Eloqua WeChat app has been removed from the Oracle Cloud Marketplace and is no longer available for download. For customers with the app enabled, the app will remain active in its current form until December 1, 2022, after which the app will be sunset and no longer be available for use.

You can use a WeChat mini program to verify electronic tickets.

Prerequisites

To verify an electronic ticket:

  1. Open the Eloqua-WeChat Integrator app and navigate to Tickets & Events > WeChat Event.
  2. Click the preview icon for the event to display its QR code.

    An image of the event's field mapping step where you can create or select a custom object to map fields.

  3. Use your WeChat client to scan the event's QR code.

    An image of a WeChat contact in the campaign's segment

    The corresponding mini program opens and displays the event information. If you accidentally scan the incorrect event, you can click the delete icon and then click the + icon to scan a different event.

    An image of a WeChat verification mini program with delete and add options highlighted

  4. In the mini program, press one of the following options to verify tickets:

    An image of a WeChat contact in the campaign's segment

    • Manual Verify: If the attendee cannot display their ticket, enter the email address or mobile number that they submitted in their event registration form.

      An image of the My Items page in the WeChat client An image of an electronic ticket as seen in the WeChat client

    • QR Verify: The attendee opens the WeChat app and displays their ticket by pressing Wallet, locating their ticket in My Items, and pressing it. Use the mini program to scan the QR code on the follower's ticket.

      An image of the Wallet button in the WeChat client An image of the My Items page in the WeChat client An image of an electronic ticket as seen in the WeChat client An image of the My Items page in the WeChat client

    If the ticket is valid, the mini program displays Verify Succeed. You can press Verify Next One to verify with other followers' tickets. If the ticket is not valid, an error will be displayed.

    An image of an electronic ticket as seen in the WeChat client An image of an electronic ticket as seen in the WeChat client An image of an electronic ticket as seen in the WeChat client

After successfully verifying a follower's electronic ticket, the Linked Records tab of that follower's contact should show:

  • The Status is Verified.
  • The Checked-in Date is populated.

An image of a WeChat contact in the campaign's segment

On the contact's Summary tab, the follower's recent activity includes event checkin.

An image of a WeChat contact's Summary tab showing ticket send and external activity

Learn more

Managing events

Eloqua-WeChat Integrator app

Oracle Eloqua AppCloud apps

verify electronic ticket, mini program