WeChat account types

Important: The Oracle Eloqua WeChat app has been removed from the Oracle Cloud Marketplace and is no longer available for download. For customers with the app enabled, the app will remain active in its current form until December 1, 2022, after which the app will be sunset and no longer be available for use.

When you add a WeChat official account, you must select one of the following account types:

  • Subscription account: This account is typically the most basic choice of the official accounts. It allows you to push frequent content to your followers. Followers can receive a maximum of one broadcast message per day, which are displayed in the subscription area.
  • Service account (recommended): Supports more advanced functionality via APIs than subscription accounts, so you can build your own applications, get inquiries, and broadcast your promotions to followers. There is no limit on the number of messages that you can send. However, each follower can receive a maximum of four broadcast messages per month.

The following table outlines the differences in functionality in the Eloqua-WeChat Integrator app between subscription and service accounts.

Key feature Item Subscription accounts Service accounts
Acquire WeChat profile OpenID An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Nickname An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Country An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Province An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
City An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Activity tracking Unfollow An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Click menu An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Click message (Read More link) An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Event check in An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Save ticket An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Scan QR code An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Auto reply Auto reply An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Dashboard Broadcast message sending log An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Rich media message analysis An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
WeChat events An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Generate QR code For chat An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
For rich media message An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
For text message An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
For activity message An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Invite registration Via welcome message An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Via promotion message An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Via dynamic QR code in email An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Message definition Rich media article message An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Text message An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Template message An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Message sending Broadcast message to all followers An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Broadcast message to segment An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Send customer service message An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Send message by tag An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
WeChat referrals WeChat referral activities An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
Tag management Tagging new follower An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Remove tag via campaign An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
Tagging via campaign An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
WeChat events WeChat events An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.
WeChat menu Menu management An image of a green checkmark icon, which represents a successful validation. An image of a green checkmark icon, which represents a successful validation.
WeChat tickets Electronic tickets An image of a red x icon, which represents a failed validation. An image of a green checkmark icon, which represents a successful validation.

Tip: For details about how to upgrade a subscription account to a service account, refer to kf.qq.com.

Learn more

Adding WeChat official accounts

Eloqua-WeChat Integrator app

account types, broadcast message to all followers, broadcast message to segment, send customer service message, tagging new follower, remove tag via campaign, tagging via campaign, wechat events, menu management, electronic tickets, auto reply, qr code, activity tracking, checkin, check in, subscription, service, read more