Configuring the data privacy add-on

Important: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.

Note: Security group members can only access contacts that have the same labels as their security group. This also applies to contacts in Insight.

Configuration prerequisites:

  • The Data Privacy add-on must first be enabled by Oracle. Contact your account representative for more information.
  • You must have a secure microsite configured in your Eloqua environment.
  • You must be an experienced Eloqua user with the knowledge and experience necessary to create assets.
  • The configuration will take approximately three hours to complete. This does not include additional time necessary to customize the look and feel of the assets.

Verifying the add-on is enabled

Prior to beginning the configuration and installation of the Data Privacy add-on, please perform the steps below to ensure the add-on is enabled in your environment and that all provisioning and database requirements are met.

  1. Verify that the Protected Private Information security groups have been created successfully during your add-on installation.
    1. Click Settings An image of the Settings menu icon, which is represented by a black cog..
    2. Click Users in the Users and Security section.
    3. Click the Groups tab on the left-side pane, the security group should be listed.
    4. Click the drop-down to view security group details.
  2. Verify that the Data Privacy contact category and Protected Private Information Labels are enabled, by performing the following steps:

    Note: Protected Private Information should be a default label.

    1. Click Settings An image of the Settings menu icon, which is represented by a black cog..
    2. Click Users in the Users and Security section.
    3. Click Contact Security and select Manage Labels.
    4. Verify that the Data Privacy category is shown as the available category.
    5. Click Edit next to the name of the Data Privacy category.
    6. In the pop-up dialog box, verify that Protected Private Information is listed as the label that will be applied to users in the corresponding Security Group.

Learn more

Data privacy

Restricting contact fields from web data lookups