Oracle Data Cloud (Datalogix) dashboards

From Audience Insight, you can now view the following: Oracle Data Cloud (Datalogix) dashboards:

  • The Datalogix Profile Analysis dashboard shows the distribution of your profile list by the Datalogix catagories and compares that to the Datalogix baseline. This provides visibility on your match rate and a better understanding of your audience profile, for example, the metro areas of your audience. The dashboards also show your distribution of profiles across demographic, lifestyle, retail behavioral, and purchase behavioral segments, based on attributes from Datalogix. This analysis can tell you more about the audience, such as whether you see more "Sports Fans" on your profile than "Gadget Geeks."
  • The Datalogix Engagement Analysis dashboard shows behavioral metrics (such as Conversion Rate) of your profile list by segments defined by Datalogix categories. For example, it can tell you the conversion rate by length of residence, dwelling type, household profile attributes, interests, and the like.

Important: This feature is only available if your account has purchased and enabled the Oracle CX Audience - Data Cloud Integration.

Using the Datalogix Profile Analysis dashboard

To access the Datalogix Profile Analysis dashboard:

  1. From the navigation menu, select Audience Insight, and then select Datalogix Dashboards.

    The Datalogix Profile Analysis dashboard opens in a new web browser window. On open, the dashboard shows the Demographic Segments. Click the Other Segments tab to view Lifestyle Segments, Retail Behavioral Segments, and Purchase Behavioral Segments.

    Screenshot of the Datalogix Profile Analysis dashboard

  2. Choose your list and the reporting month for which you want to view reporting data.
  3. Optionally, you can change the metric to one of the values described below. Metrics are shown for the selected list.

    • Profiles: Count of profiles that have a matching profile record in the Datalogix baseline for the given Datalogix segment. For example, when you move your mouse cursor over the Females segment of the Gender category chart, if you see "Profiles: 3,356", that is the number of your list profiles that have a matching Datalogix profile and that fall into the "Females" segment.

    • % Distribution: % distribution Datalogix category of the profiles. For example, if you see a value of 25% for Females in the Gender chart, this means that for your list profiles that have a matching Datalogix profile, 25% fall into the "Females" category. Note that not all profiles will have a value for every category. For example, out of 500,000 matched profiles, only 400,000 might have a value for gender. In that case, the % Distribution will exclude the 100,000 profiles who do not have a value for gender. This provides a more reasonable comparison of the values in the category, based on known information.

    • Index: Calculated by dividing the percentage of your list in a category by the percentage for the category on the Datalogix baseline. A value above 1 indicates an over-indexing characteristic.

  4. Click Apply to refresh the charts.

How CX Audience calculates data for the Reporting Month

The reporting month represents the month for which CX Audience generates the profile counts. If you scroll to the bottom of the page, you can see the last Profile Refresh Date and the last Datalogix Baseline Refresh Date. (Date and time are shown in the account's time zone.)

CX Audience generates the profile counts on the first of every month, for the previous month. For example:

  • The profile counts for January 2019 are generated on 1st February 2019.
  • On 1st February 2019, the reporting month displays Jan 2019.
  • On 1st March 2019, the reporting month will display Feb 2019, and so on.

For the index calculation, CX Audience uses the latest available Datalogix baseline when it runs the profile counts. For example, if Datalogix baseline refreshes happen on February 9 and February 26, CX Audience uses the February 26 when it runs the profile counts on March 1.

The image below illustrates the examples described above.

Screenshot illustrating the preceeding text examples of how the reporting month is calcuated, and which Datalogix baseline refresh would be included in a Datalogix Profile refresh.

Using the Datalogix Engagement Analysis dashboard

To access the Datalogix Engagement Analysis dashboard:

  1. From the navigation menu, select Audience Insight, and then select Datalogix Dashboards.

    The Datalogix Profile Analysis dashboard opens in a new web browser window.

  2. Click Dashboards, then click Datalogix Engagement Analysis.

    Screenshot of the Dashboards menu

    The Datalogix Engagement Analysis dashboard is displayed. From this dashboard, you can change the metric and the date range for the events, and then click Apply to refresh the charts.

    Note: The Datalogix Engagement Analysis dashboard is only available for your Responsys-integrated list.

Screenshot of the Datalogix Engagement Analysis dashboard

Viewing metrics

For your profiles matching Datalogix profiles for a given segment, you can view the following metrics (Learn more about measures for the specific channels). To change the metric, select a new one from the list and then click Apply.

  • Conversion Rate: (Campaign Message Conversions/ Messages Delivered) * 100% (Not applicable for In-app campaigns)
  • Click-Through Rate: (Campaign Message Clicks/Messages Delivered) * 100%
  • Delivered Rate: (Campaign Messages Delivered/Messages Sent)*100 %
  • Open Rate: (Campaign Message Opens/Messages Delivered) * 100% (Not applicable for SMS campaigns)
  • Average Order Value: (Total Campaign Launch Revenue/Campaign Message Conversions) (Not applicable for Push or In-app campaigns)
  • Revenue Per 1K Messages: (Total Email Launch Revenue/Email Messages Delivered) * 1000

Using the event date controls

Use the event date controls to show event data for a particular time range. You can query up to 2 years of behavioral data.

  • Select an Event Date Range to view rolling time windows, such as "Last 3 Months" or "Last Quarter". Tips for using Event Date Range:
    • Date range values are calculated by the account's time zone.
    • "Last" date ranges always exclude the current date, week, month, or quarter, depending on the date range selected.
    • "Last Quarter" follows the calendar year (for example, Q1 is January, February, March).
  • Use the Event From Date and Event To Date to define a specific date range. For example, if you wanted to view an interval between August 1, 2019 and September 30, 2019, you would set Event From Date to 08/01/2019 and Event To Date to 09/30/2019.

Event attribution to Datalogix categories

Events refer to opens, clicks, conversions, and the like. Events are attributed to the Datalogix category of the recipient at the time the event occurred.

Learn more about the types of event measures (for example "Email Conversion Rate") shown in the graphs.

reporting, datalogix, Datalogix, Oracle Data Cloud, dashboard, DLX, dlx, DLX Dashboard, dlx dashboard, behavioral, behavioral dashboard, profile dashboard, Datalogix Profile Analysis, Datalogix Engagement Analysis, demographic segments, Datalogix categories,

Learn more

Audience Insight

Get started with Audience Insight

Learn about Audience Reporting attributes

Create and use calculations

Visualize Data from the Oracle Analytics Cloud Help Center