Collections

Using the NetSuite integrated customer records and payment records, you can track customers with overdue balances and contact them about making payment.

Click a link below for more information:

• Sending Collection Letters in Bulk

• Sending Individual Collection Letters

• Viewing Overdue Balances on the Customer Dashboard

You can also use the Dunning feature to set up an automated dunning process for managing the collection of your accounts receivable. Dunning is a systematic method of tracking overdue invoices and persistently sending letters to customers to demand payment. The Dunning feature is provided as a SuiteApp. For more information, see Dunning.

General Notices