Shipping Integration with Australia Post

The Australia Post shipping integration enables you to register and set up your existing Australia Post account in NetSuite. This integration lets you process Australia Post services for the domestic shipment of parcels. Within your NetSuite account, you can calculate shipping rates, fulfill orders, lodge orders, track packages, and print shipping labels and manifest with Australia Post services.

Availability

The Australia Post SuiteApp is available to all NetSuite OneWorld accounts. The SuiteApp is suitable for NetSuite Australia edition and NetSuite OneWorld with Australian subsidiary.

Limitations for Australia Post Integration

Be aware of the following limitations for the Australia Post shipping integration:

• You can register only one active Australia Post account per location. If your NetSuite account has the Locations feature enabled, each location in Australia can be assigned to one unique Australia Post account.

• International shipments are not supported. For NetSuite sales orders with an international shipping address, you must create the labels and lodge the shipment within your Australia Post eParcel account.

• Shipping rates are considered and displayed only in the Australian Dollar currency, regardless if the account is set up with another currency. For example, if a sales order has a shipping rate value of 20 USD, this is treated as 20 AUD.

• Return shipping is not supported.

• Because Australia Post uses centimetres (cm) for package dimension and kilograms (kg) for weight, values using other units are automatically converted. The Multiple Units of Measure feature is not supported.

• For order fulfillments:

  • A maximum of 50 packages is recommended for each fulfillment record. For lodging, there is a maximum limit of 1000 packages per shipping manifest file.

  • To ensure the accuracy of shipping addresses, validation is made during order fulfillment. However, validation is limited to addresses in Australia. For more information, see Fulfilling Orders with Australia Post Shipments.

• Voiding of Australia Post shipment cannot be made directly using the Australia Post shipping integration. For more information, see Deleting Fulfillments with Voided Australia Post Shipments.

• Maximum parcel dimensions are as follows:

  • Maximum width, height, and length must not exceed 113 cm

  • Maximum weight must not exceed 32 kg

General Notices