To add a message:
Open the Conversation.
In the text box at the bottom of the display, type your message.
Formatting options are available beneath the text box after you click it. Hover over the icons to see what they do.
To add a link to another item:
While writing a message, you might find it handy to link to a Conversation or document, or folder. Here's how:
Recent Items—To select from items you've visited recently
Viewed Documents—To select from files you've opened recently
Favorites—To select from items you've marked as a favorite
Search Results—Type text into the search box, then press Enter to search for an item
Example 20-1 To reply to a message:
Click Reply under the message.
Example 20-2 To like a message:
Click Like under the message.
Tip: To see who has liked a message, click the link that shows the number of people who have liked it.
Example 20-3 To mark a message as read or unread:
Click the blue dot next to a message to mark it as read.
To mark a message as unread, click More under the message, then click Mark as Unread.
Example 20-4 To edit a message:
Click More under the message, then click Edit.
You can edit only your own messages.
Any special markup on a message is lost when you edit the message.
Example 20-5 To delete a message:
You can delete only messages you posted.
Click More under the message, then click Delete.
To restore a deleted message, locate the deleted message icon () where the message used to be, click , then confirm that you want to restore the message.
Note: Only a service administrator, the person who posted the message, or the person who deleted the message can restore the deleted message.