Using Oracle RightNow Adapter Connection Parameters

This section describes the Oracle RightNow adapter connection parameters that enable you to perform operations on business objects

The Oracle RightNow adapter requires your login credentials to enable you to begin using the configuration wizard.

The required connection parameters are:

  • Username

  • Password

  • Authentication key, or Credential Store Framework (CSF) key. This is a key you use to inject runtime credentials. The adapter uses the CSF key to retrieve the username and password required for RightNow authentication. This key identifies a user's Oracle RightNow CX login credentials during design time and has to be configured the same in Oracle Enterprise Manager Fusion Middleware Control on Oracle WebLogic Server under the CSF Map name oracle.wsm.security.

    See Credential Store Configuration for Managing RightNow Credentials for more information.

  • For additional information, see Authenticating on the Oracle RightNow Cx Server with Account Passwords.