Monitoring Service Status, Account Balance, and Usage Across Domains
As an account administrator, you’re responsible for monitoring the status of your services. In My Account, you can monitor the historical status of your services and their availability percentages from either the Dashboard page or the service details page.
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Monitoring Historical Status and Availability Percentage
This section explains how you can monitor the status and availability percentage for a service.
If data isn’t displayed for a time period, then the data wasn’t available, either because the service hadn’t been activated yet, or the data wasn’t collected.
The system calculates the availability percentage as the number of hours that the service has been up divided by 24 hours. Therefore, the availability percentage is expected to be less than 100% on the following 2 days:
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The day on which the service was created
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The current day
On these 2 days, the number of hours that the service is up will be less than 24 hours. Therefore, even if the service has always been up, the availability percentage for these 2 days will be less than 100%. Don't interpret an availability under 100% for these 2 days as an indication of any downtime.
Viewing Historical Usage Metrics for a Service
This section explains how you can view the usage data for your service.
Viewing Estimated Account Balance Details of Metered Services
To view the up-to-date account balance details for your subscribed Oracle Public Cloud Services or entitlements from My Account, sign in to My Account, and do any of the following:
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Click the Estimated Balance link at the end of the relevant Oracle Public Cloud Services entry on the Dashboard page.
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Click Action adjacent to the relevant Oracle Public Cloud Services entry, and then click Account Usage Detail.
The Estimated Account Balance page displays the following:
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Identity Domain name for the Oracle Public Cloud Services account
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Category name or name of the entitlement
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Type of subscription; whether it’s a new or replenished subscription
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Service start date from when the purchase is effective
Note:
Start and end dates are not applicable for entitlements and hence, not displayed.
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Total amount of purchased Oracle Public Cloud Services (in US Dollars)
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Remaining amount (in US Dollars). If you have used more resources than purchased, then a negative balance is displayed.
Click the button to filter the view of the account balance based on the category selected, such as All Services, IaaS, or Java.