Oracle allows you to make changes to your paid subscription.
If you’re a buyer who purchased an Oracle Cloud service from the Oracle Store, then you can access your Oracle Store account and make changes to your paid subscription.
If you’re due a credit from the remaining billing cycle for your current subscription, Oracle calculates the amount and includes it in the Prorated Total/Credit column.
When you’re done reviewing your checkout information, click Next.
Use the Order Number when querying the status of your order.
Use the CSI Number when contacting Oracle Support.
Oracle sends an order confirmation message to the email address on file.
As a buyer, you can sign in to Your Account in the Oracle Store to view full details of your order and check up-to-date status. As an account administrator, you can sign in to the My Account application, open the details page for the service, and view status, subscription plan, and order information.
When Oracle processes your order and completes the changes to your paid subscription, the status for your service becomes Active. The service is ready for you to use at the new subscription level.
If you’re a buyer and if you also have account administrator privileges, you can navigate to Oracle Store from My Account. You can then access the options for changing your paid subscription.
If you’re already signed in to your Oracle.com account, then the system automatically opens the My Account application.
If you aren’t signed in, then enter your Oracle.com account user name and password, and click Sign In. The system opens the My Account application.
The system automatically navigates to the Oracle Store, opens your account, and displays details about the service that you selected.
The Change Subscription option isn’t available:
For trial subscriptions. You can’t change a trial subscription.
For services where the paid subscription is already at the highest subscription level available.
For the test instance of a service. Go to the production instance to change the subscription.