You can set and configure recording and media quality options for your Live
Experience applications.
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Select Applications from the navigation menu and then
select your application.
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On the Media Quality tab, specify the maximum video
quality.
This setting affects real-time bandwidth usage and the recorded file size of
video engagements.
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On the Recording tab, select the types of engagements
that you want to record, enable transcription for your recordings, and define
custom tags that you can assign to your recordings.
Choose the types of engagements you want to record. Your options are Audio,
Video, and Screen Share. If you don't select at least one channel, no
engagements will be recorded.