Our Alert feature provides email updates and the ability to flag and filter content including inflammatory language and comments about competitors. The keyword select component brings up content based on the words you choose and allows you to surface relevant postings within moments of when they appear. This helps you stay in the loop and respond in real time to comments about your product or market niche. 
To set up an alert, navigate to “Alerts” under the “Settings” tab, and select “Add New Alert”. There are four simple steps:
- Name: Select a title for your alert.
- Assign to: Decide who you want to assign this alert to. The options in the dropdown will consist of all the members on your Audience Management Platform account.
- Keywords (optional): Choose which keywords you want to be alerted on. Note: if you leave this section blank you will be alerted on all posts made on the chosen pages.
- Select Sources: Select which pages you want to monitor these keywords on. The options in this section are pulled from the sources you have already set up to monitor (see Setting up your Sources if needed).
Once all your information is added click “Create Alert”. You may go back and edit these at any time by selecting the alert on the left hand side.
Have questions? Visit our Support Site to browse our Knowledge Base or submit a support request for any unexpected behavior. Our Support Team is happy to help!
