Go to main content
1/14
Contents
Title and Copyright Information
Preface
Audience
Related Documents
Documentation Accessibility
1
Introduction
Managing MetaSolv Solution Administration
Introducing the Architecture
Introducing the Accessory Applications
Securing the MSS Application
2
Maintaining Configuration
Understanding Configuration Files
MetaSolv Solution Application Components
Communicating with the Oracle WebLogic Server
Using a tbs_db.ini File
Changing INI Files
Pre-Migration Analysis Tool Configuration
Setting Oracle WebLogic Server Performance Parameters
Setting gateway.ini Oracle WebLogic Server Performance Settings
Copying Encrypted Passwords to gateway.ini
Setting loggingconfig.xml Oracle WebLogic Server Performance Settings
Setting Up API Servers
Updating Configuration Files
Changing Configuration Files When the Environment Changes
Changing System Preferences
Delivering File Changes
Delivering Configuration Changes You Make
Gateway Events Through Integration Server
Creating a Gateway Event
Outbound Events
Locating Help Information On Gateway Events
3
Running the Oracle WebLogic Server
Starting and Stopping the MetaSolv Solution Application Server
Managing the Oracle WebLogic Server
Getting Started with the Administration Console
Getting Oracle WebLogic Server Runtime Information
Server Details
Links to Administrative Tools
Managing MetaSolv Solution Log Files
Using the Log Viewer
Archiving the Log Files
Changing the Log File Location
Setting the loggingconfig.xml Parameters
Editable Logging File Specifications
Resolving a Sample Problem Using Log File Messages
4
Managing the MetaSolv Solution Database
MetaSolv Solution DBA Requirements
Installing, Upgrading, and Configuring the Database
Maintaining the Database
Managing Specific MetaSolv Solution Issues
Adding Database Administrators for MetaSolv Solution
Handling Import and Export Requirements
Handling Locally Managed Tablespaces
Maintaining Job Type Table Data
Handling International Data
Managing Scalability
Managing Database Performance
DBA Tasks
Identifying Structure and Performance Problems with Scripts
o_config.sql
o_cfggen.sql
o_cfgrpt.txt
o_analyz.sql
o_granta, o_grante, o_grantb, o_grantj.sql
mdl_cmp.sql and mdl_upg_cmp.sql
mdl_cmp.txt and mdl_upd_cmp.txt
mdl_cur.sql and mdl_upd_cur.sql
mdl_cur.txt and mdl_upd_cur.txt
Tuning the Init.ora File
Major Contributors to Performance
Tuning with Non-init.ora Files
Backing Up and Restoring the System
5
Customizing the Application
Customizing the Desktop
Configuring Portlets
Adding Portlets
Managing Logons within Portlets
Customizing the Navbar
Producing Custom Reports
Creating a Customized Report
Retaining Customized Reports After an Upgrade
Using Stored Procedure Exits
Retaining User Exits After an Upgrade
Coding User Exits
Generate a Circuit ID
Generate a Custom Customer Account Number
Perform Custom Validation on Network Locations
PSR Custom Pre-Validation
Perform Custom Validation on a PSR Order
Perform Custom Validation at Task Completion
Populate the Internet Dial Up User ID
Populate the Internet Dial Up Password
Populate the PSR Email Password
Populate the Web Hosting User ID
Populate the Web Hosting Password
Populate the URL
Validate an Email Address
Validate a User ID
Validate a Password
Generate an MSAG Validation Audit Trail
6
Running Utilities, Local Exchange Routing Gateway, and Background Processor
Running Background Processor
Understanding the Background Processor
Job Manager
Job Master
Job Worker
Configuring the Background Processor
Setting Up the Background Processor
Locating EXE and INI Files
Configuring Jmaster.ini
Setting Preferences
Meeting Performance Requirements
Configuring Multiple Background Processors
Managing Performance and Tuning
Maintaining the Background Processor
Environment Responsibilities
Online Job Queue Responsibilities
Responsibilities for End Users
Log Files
Restarting Background Processor Jobs
Scheduling Automatic Job Submissions
Importing Local Exchange Routing Information
Starting the Location and Routing Gateway
Setting Up the Gateway
Application Setup Fields
Importing the Data
Restarting a Canceled Import
Creating a Location and Routing Gateway Report
Using the MetaSolv Solution Utilities
Starting the Application
Primary Toolbar Utilities
Options Menu Utilities
Using the Purge Utility
Setting the Purge Preferences
Purging Tasks from Service Requests
Purging Employees
Purging Orders
Purging Worksheets
Purging DLR Issues
Purging Expired Reservations
Purging Server Logs
Producing a Purge Error Report
Using the DB Health Utility
Checking Database Health
Repairing Database Errors
Generating the DB Status Report
Using the Migration Utility
Using the Custom Attributes Utility
Using the Geographical Area Types Utility
Using the Structured Formats Utility
Using the Address Correction Utility
NPA Split Utility
7
Troubleshooting and FAQs
A
Parameters for gateway.ini File
Using gateway.ini
Changing Parameters
Restarting the Oracle WebLogic Server
Understanding the gateway.ini File Structure
Sample installed gateway.ini File
Servers Parameters
Sample Servers Parameters
Server Parameter Descriptions
ThreadProcs Parameters
Sample ThreadProcs Section
ThreadProcs Parameter Descriptions
OrbProperties Parameter
Sample OrbProperties Parameter
OrbProperties Parameter Description
Session Parameters
Sample Session Section
Session Parameter Descriptions
System Parameters
Sample System Section
System Parameter Descriptions
Gateway Parameters
Sample Gateway Parameters
Gateway Parameter Descriptions
Events Parameters
Sample Events Parameters
Events Parameter Descriptions
Event2 Parameters
Sample Event2 Parameters
Event2 Parameter Descriptions
WorkManagement Parameters
Sample Work Management Section
Work Management Parameter Descriptions
JNDI Parameters
Sample JNDI Parameters
JNDI Parameter Descriptions
Custom Attribute (CA) Parameters
Sample CA Parameters
CA Parameter Descriptions
Portal Parameters
Sample Portal Parameter
Portal Parameter Description
Custom Parameters
Sample Custom Parameter
Custom Parameter Description
B
Annotated loggingconfig.xml
C
Oracle WebLogic Server Configuration Settings
Small Deployment Administration Server
Small Deployment Clustered Administration Server
Medium Deployment Administration Server
Medium Deployment Clustered Server
Medium Deployment Clustered Server Configuration
Large Deployment Administration Server
Large Deployment Clustered Server
Large Deployment Clustered Server Configuration
Glossary
Scripting on this page enhances content navigation, but does not change the content in any way.