Oracle Communications Order and Service Management (OSM) separates the order items on an incoming customer order into related groups, each group meeting some common criteria. These groups of related order items are called order components. An order component represents a system interaction with a downstream fulfillment system and contains all of the data needed by the downstream system subprocesses to complete the fulfillment task.
You create and model the specifications for each order component in Oracle Communications Design Studio, including the service that the fulfillment system fulfills, the fulfillment topology, and the detail at which the system processes the order items.
When modeling order components, refer to the following topics: