9 Administering the PRM Portals

This chapter describes how to manage the Oracle Communications Services Gatekeeper Partner Management Portal, Partner Portal, and Network Service Supplier Portal.

Resetting Passwords

Partner managers can reset passwords for an accounts.

To reset a password:

  1. The account owner (partner or network services supplier) requests for the password to be reset. See "Requesting for a Network Service Supplier or Partner Password to be Reset".

  2. The partner manager receives a notification requesting the password to be reset for the account. The partner manager resets the password.

  3. The partner or receives an email containing the link to the URL where he can reset his password.

Note:

The URL:
  • Expires after a specified interval, such as 6 hours or one day.

  • Remains active until it is accessed. When the person resetting the password accesses the URL, it is disabled and no longer accessible.

  • After the user resets the password successfully, no further emails are sent to the user.

Requesting for a Network Service Supplier or Partner Password to be Reset

Network Service suppliers and partners can request that their account passwords be reset. If you are a network service supplier or partner, do the following:

  1. Access the login page for the respective (Network Service Supplier or Partner) portal.

  2. Click the Forgot Password link on the main login page for the portal.

  3. Provide the required information.

  4. Submit the request.

Your request for your password to be reset is displayed in Partner and API Management Portal.

Resetting Passwords in Partner and API Management Portal

To reset account passwords for a network service supplier or partner account, you do the following in Partner and API Management Portal:

  1. Sign in to Partner and API Management Portal.

  2. Access the Partner & Network Supplier List page, by clicking Partners.

  3. In the table, locate the user name entry for the partner or network service supplier.

  4. Right-click the row and select Reset Password.

  5. In the Reset Password Confirmation dialog box, check the name.

  6. Click OK.

An email notification is sent to the email address of the account holder. The email contains the link to the Web page where the password can be reset by the network service supplier or partner.

Resetting Passwords in Network Service Supplier or Partner Portal

Network service suppliers and partners who have requested a password reset, receive an email notification when the partner manager approves their request. This email notification contains the link to the page where you can reset the password for your account.

Note:

The URL is valid for one day.
  1. Open the email notification and click the URL link in the notification.

    The password reset page for your portal is displayed.

  2. In the Security Answer field, input the answer you provided for the Security Question you selected at the time you registered for a partner or network service supplier account.

  3. In the New Password' and Confirm Password fields, input your new password.

The password is reset.

About Customizing PRM Portals

You can customize the pages of the three portals in many ways. For example, you can do one or more of the following:

Caution:

The online help that Services Gatekeeper supplies with your PRM Portals provides support for the default configuration only.

Oracle recommends the following:

  • If you add a page to a module, ensure that you have provided online help support appropriate for that custom page.

  • If you add a page to a module, ensure that you have provided online help support appropriate for the custom module (and its pages).

  • Add new pages to a portal and provide a new navigation entry point on the left or top menu to enter these new pages.

  • Add other options to current pages in a portal. For example, you can create a new blacklist action and have it appear in the Actions tab of the APIs pages in Partner and API Management Portal. Or add a new source for API exposure to expose any data as soap or rest API.

  • Add new functionality to existing pages, such as adding revenue sharing settings for applications, add logic to provide a rolling average of the API usage invocation in the Dashboard of Partner and API Management Portal and so on.

  • Remove existing functionality such as the need for registration confirmation in Partner Portal, or the Groovy action, or remove all sources for API creation except the one coming from the Network Service Supplier Portal source in Partner and API Management Portal.

  • Modify existing functionality by changing the workflow for a certain task in a portal, such as creating a network service interface in Network Service Supplier Portal.

  • Add new pages to the existing portal and provide a new navigation entry point on the left or top menu to enter these new pages.

For information on how to add pages to a module and how to add a module, see ”Extending Portals” in Services Gatekeeper Portal Developer's Guide.