31201 - Process not running
- Alarm Group:
- PROC
- Description:
- A managed process cannot be started or has unexpectedly terminated.
- Severity:
- Critical
- Instance:
- May include process name
- HA Score:
- Normal
- Auto Clear Seconds:
- 300
- OID:
- eagleXgDsrProcNotRunningNotify
- Cause:
- Internal error occurs and application shut down abruptly. A managed process cannot be started or has been terminated unexpectedly .
- Diagnostic Information:
-
- If this alarm is observed during installation of DSR system, and alarm instance is EXGSTACK_Process, make sure the DAMP Profile Assignment procedure is complete on the active SOAM for all DA-MPs.
- During application
start and shutdown, a temporary error may result while restarting the
application.
- The alarm automatically clears in 300 seconds if it was caused by a temporary error that no longer exists now.
- The alarm exists, if the error is not recovered.
- If alarm is raised
after any unapproved configuration change, try to revert back the configuration
and check if alarm clears.
Note:
In a few cases, the alarm may stay for more than 300 seconds even if error condition is corrected. In such cases, wait for 300 seconds after corrective actions, before reporting it.
Recovery:
- This alarm indicates a managed process cannot be started and has unexpectedly terminated.
- It is recommended to contact My Oracle Support.
