31227 - HA availability status failed
- Alarm Group:
- HA
- Description:
- The high availability status is failed due to raised alarms.
- Severity:
- Critical
- Instance:
- May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr
- HA Score:
- Normal
- Auto Clear Seconds:
- N/A
- OID:
- eagleXgDsrHaAvailFailedNotify
- Cause:
- This alarm raises when there are alarms with haScore="FAILED", and displayed in the GUI.
- Diagnostic Information:
-
- Get the
iqt -E RecentAlarmEv.1result on active SO server. - Get Savelogs on active SO server.
- Get
err.showoutput on active SO server.
- Get the
Recovery:
- View alarms dashboard for other active alarms on this server.
- Follow corrective actions for each individual alarm on the server to clear them.
- If the problem persists, collect logs in Diagnostic information and it is recommended to contact My Oracle Support.
