31003 - Thread watchdog failure
- Alarm Group:
- SW
- Description:
- Tab thread watchdog timed out
- Severity:
- Minor
- Instance:
- May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr
- HA Score:
- Normal
- Auto Clear Seconds:
- 300
- OID:
- comcolThreadWatchdogFailureNotify
- Cause:
- This alarm is caused by an application thread which fails to respond to the platform process management subsystem heartbeat within the defined time period. The actual cause may vary depending on the differing threads and defined time periods.
- Diagnostic Information:
- Collect the following data before contacting
My Oracle Support (MOS) for assistance.
- iqt -Ep PmControl on the issuing server.
- Savelogs_Plat on the issuing server.
- Alarm history from active SOAM server.
Recovery:
- Alarm indicates an application failed to respond to the platform process management subsystem heartbeat within the defined period. Export event history for the given process to narrow the actual cause.
- If this problem persists, collect Savelogs and it is recommended to contact My Oracle Support.
