33058 - MD-IWF DiamToMap PTR Utilization

Alarm Group:
MIWF
Description:
The MD-IWF Application DiamToMap PTR Utilization is approaching its maximum engineered capacity.
Severity:
Minor, Major, Critical
Instance:
EvMdIwfDiam2MapPtrUtil, MD-IWF
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
eagleXgDiameterMdIwfDiamToMapPtrUtilNotify

Recovery:

  1. A DiamToMap PTR is allocated for every pending Diameter-to-Map transaction. The PTR size is engineered based on an average transaction holding size. If the PTRs becomes depleted, no new transactions can be processed by the MD-IWF application.
  2. PTR exhaustion is most likely caused by long delays in the Diameter or SS7 networks. PTR exhaustion problems can be reduced/eliminated by reducing the MAP timer values.
  3. View the current MAP timers from MAP-Diameter IWF > Configuration > MD-IWF Options.
  4. It is recommended to contact My Oracle Support for further assistance.
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