22058 - ETG Pending Transaction Limit Degraded
- Alarm Group:
- DIAM
- Description:
- The ETG Pending Transactions Limit has exceeded the defined threshold.
- Severity:
- Major
- Instance:
- <ETGName>
- HA Score:
- Normal
- Auto Clear Seconds:
- 0 (zero)
- OID:
- eagleXgDiameterEtgPendingTransLimitDegradedNotify
- Cause:
-
When Pending Transaction limiting is Enabled through Active SO, menu Diameter -> Maintenance -> Egress Throttle Groups, the alarm will be triggered when the following conditions met:
- Pending Transaction Limiting Operational Status transitions from Available to Degraded
- Pending Transaction Limiting Operational Status transitions from Inactive to Degraded
- Diagnostic Information:
-
- Screen Snapshot of active SO via menu: Main Menu > Diameter > Maintenance > Egress Throttle Groups .
- Savelogs of all MPs.
- DSR logs of all MPs.
- Export DSR configuration.
Recovery:
- Check the configuration in to determine if the Maximum Configured rate is too low.
- Check the Egress Message Rate at and to determine if the sending Peers/Connections are offering too much traffic.
- Determine if the receiving Peers or Connections in the ETG are not responding with Answers in a timely manner because they are either busy or overloaded.
- If the problem persists, collect logs in Diagnostic information and it is recommended to contact My Oracle Support.
