Alarms and KPIs

8016 - MpP16StateMismatch

Alarm Group:

DIAM

Description:

MP P16 Support administrative and operational state mismatch.

Severity:

Major

Instance:

HA Score:

Normal

Auto Clear Seconds:

OID:

eagleXgDiameterMpP16StateMismatch

Cause:

The administrative state of P16 support is not aligned with the operational state.

Diagnostic Information:

Collect the following before contacting Oracle Support:

Screenshot of active SO server, Main Menu -> Diameter -> Configuration -> System Options.
Event History on active SO server.

Recovery

Potential causes of this alarm are:
- An MP restart is required.
- If the 16 Priority Support is mistakenly activated, disable the feature to clear the alarm and align the operational state with administrative state.
- If the 16 Priority Support is mistakenly de-activated, enable the feature to clear the alarm and align the operational state with administrative state.
Alarm clears when the administrative and operational states are aligned.