32347 - The hwmgmtcliStatus daemon needs intervention
- Alarm Group:
- PLAT
- Description:
- This alarms indicates the hwmgmtcliStatus daemon is not running or is not responding.
- Severity:
- Major
- Instance:
- May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr
- HA Score:
- Normal
- Auto Clear Seconds:
- 0 (zero)
- OID:
- eagleXgDsrTpdHWMGMTCLIProblemNotify
- Alarm ID:
- TKSPLATMA47
Recovery:
- Run syscheck in verbose mode.
- Verify the firmware is up to date for the server, if not up to date, upgrade firmware and re-run syscheck in verbose mode.
-
Determine if the hwmgmtd process is running. If not
running, verify it was not administratively stopped.
- Execute
service hwmgmtd statusto produce output indicating the process is running. - If not running, attempt to start process
service hwmgmtd status.
- Execute
-
Determine if the TKLChwmgmtcli process is running.
If not running, verify it was not administratively stopped.
- Execute
status TKLChwmgmtclito produce output indicating the process is running. - If not running, attempt to start process
start TKLChwmgmtcli.
- Execute
- Verify there are no hwmgmt error messages in /var/log/messages. If there are this could indicate the Oracle utility is hung. If hwmgmtd process is hung, proceed with next step.
- It is recommended to contact My Oracle Support and provide the system health check output.
