This figure shows the topology of Oracle AIA. AIA integrates Siebel CRM for Order capture and trouble ticketing (SEBL_01) with OSM for Central Order Fulfillment (OSMCFS_01).

AIA integrates OSM for Central Order Fulfillment (OSMCFS_01) with BRM for Billing (BRM_01) and OSM for Provisioning (OSMPROV_01).