This figure shows the following flow of detection in A I A for order fallout.

  1. An integrated application or A I A itself identifies an order failure and notifies A I A.

  2. The relevant A I A A B C S prepares the order failure notification and sends it to the A I A error handling framework.

  3. The A I A error handling framework stamps fault message with a correlation I D.

  4. The A I A order fallout management error handling listener picks up the fault message and initiates the creation of a trouble ticket using Siebel C R M web services.

  5. Siebel C R M creates a trouble ticket.