4.5.2 Running On-Demand Event-Driven SRDC Collections

Use the diagcollect -srdc option to collect diagnostics needed for an Oracle Support Service Request Data Collection (SRDC).

Event-driven SDRC collections require components from the Oracle Trace File Analyzer Database Support Tools Bundle.

Download Oracle Trace File Analyzer Database Support Tools Bundle from My Oracle Support Note 1513912.2.

To run event-driven SRDC collections:

  1. To run event-driven SRDC collections:
    tfactl diagcollect –srdc srdc_type
  2. To obtain a list of different types of SRDC collections:
    tfactl diagcollect –srdc -help
    For example:
    $ tfactl diagcollect –srdc ora600
    Enter value for EVENT_TIME [YYYY-MM-DD HH24:MI:SS,<RETURN>=ALL] :
    Enter value for DATABASE_NAME [<RETURN>=ALL] :
    
    1. Jun/09/2016 09:56:47 : [rdb11204] ORA-00600: internal error code,
    arguments: [], [], [], [], [], [], [], [], [], [], [], [] 2. May/19/2016 14:19:30 : [rdb11204] ORA-00600: internal error code,
    arguments: [], [], [], [], [], [], [], [], [], [], [], [] 3. May/13/2016 10:14:30 : [rdb11204] ORA-00600: internal error code,
    arguments: [], [], [], [], [], [], [], [], [], [], [], [] 4. May/13/2016 10:14:09 : [rdb11204] ORA-00600: internal error code,
    arguments: [], [], [], [], [], [], [], [], [], [], [], []
    
    Please choose the event : 1-4 [1] 1
    Selected value is : 1 ( Jun/09/2016 09:56:47 ) Collecting data for local node(s) 
    Scanning files from Jun/09/2016 03:56:47 to Jun/09/2016 15:56:47
    
    Collection Id : 20160616115820myserver69
    
    Detailed Logging at : 
    /u01/app/tfa/repository/srdc_ora600_collection_Thu_Jun_16_11_58_20_PDT_2016_node_local/diagcollect_20160616115820_myserver69.log
    2016/06/16 11:58:23 PDT : Collection Name : 
    tfa_srdc_ora600_Thu_Jun_16_11_58_20_PDT_2016.zip
    2016/06/16 11:58:23 PDT : Scanning of files for Collection in progress...
    2016/06/16 11:58:23 PDT : Collecting additional diagnostic information...
    2016/06/16 11:58:28 PDT : Getting list of files satisfying time range
    [06/09/2016 03:56:47 PDT, 06/09/2016 15:56:47 PDT]
    2016/06/16 11:58:30 PDT : Collecting ADR incident files...
    2016/06/16 11:59:02 PDT : Completed collection of additional diagnostic information...
    2016/06/16 11:59:06 PDT : Completed Local Collection 
    .---------------------------------------.
    |           Collection Summary          |
    +------------+-----------+-------+------+
    | Host       | Status    | Size  | Time |
    +------------+-----------+-------+------+
    | myserver69 | Completed | 7.9MB |  43s |
    '------------+-----------+-------+------'
  3. Use the same tagging, naming, and time arguments with the SRDC collections as with other collections:
    Usage : tfactl diagcollect -srdc srdc_profile [-tag description] [-z filename] [-since nh|d| -from time -to time | -for time]