Overview of Compliance Documents

The Oracle Cloud Infrastructure Compliance Documents service lets you view and download compliance documents that you could previously access only by submitting a request to the Elevated Support Portal.

Note

Compliance Documents is not available in Oracle Cloud Infrastructure Government Cloud realms.

Types of Compliance Documents

When viewing compliance documents, you can filter on the following types:

  • Attestation. A Payment Card Industry (PCI) Data Security Standard (DSS) Attestation of Compliance document.
  • Audit. A general audit report.
  • Bridge Letter (BridgeLetter). A bridge letter. Bridge letters provide compliance information for the period of time between the end date of an SOC report and the date of the release of a new SOC report.
  • Certificate. A document indicating certification by a particular authority, with regard to certification requirements and examination results conforming to said requirements.
  • SOC3. A Service Organization Controls 3 audit report that provides information relating to a service organization's internal controls for security, availability, confidentiality, and privacy.
  • Other. A compliance document that doesn't fit into any of the preceding, more specific categories.

If you need to further narrow down what documents are displayed, you can combine the type filter with the service filter.

Types of Services

The services, environments, or business pillars or platforms, to which the documents belong include:

  • OCI. Oracle Cloud Infrastructure is a set of complementary cloud infrastructure services that let you build and run applications and services in a highly available hosted environment.
  • PAAS. Oracle Platform as a Service (PaaS) provides various platforms to build and deploy applications within the public, private, or hybrid cloud.
  • SAAS Services. Oracle Software as a service (SaaS) is a cloud-based software delivery model in which Oracle develops and maintains cloud application software. To view and download documents, users must be subscribed to the supported SaaS services in their tenancy. See the service documentation for information on whether the service is supported.

Regions and Availability Domains

You can use the Compliance Documents service in all regions. For a list of supported regions, see Regions and Availability Domains.

Ways to Access Oracle Cloud Infrastructure

You can access Oracle Cloud Infrastructure using the Console (a browser-based interface) or the REST API.Instructions for the Console and API are included in topics throughout this guide. However, you cannot specifically access Compliance Documents by using the API or Command Line Interface (CLI). Compliance Documents does not have public API, SDK, or CLI support at this time.

To access the Console, you must use a supported browser. To go to the Console sign-in page, open the navigation menu at the top of this page and click Infrastructure Console. You are prompted to enter your cloud tenant, your user name, and your password. Open the navigation menu, click Identity & Security, and then click Compliance.

Viewing and Downloading Compliance Documents

This section describes how to view compliance documents. The Console displays documents available to your tenancy for the currently selected region.

To view a list of all compliance documents
  1. Open the navigation menu, click Identity & Security, and then click Compliance.
  2. The Compliance Documents page displays all documents you have permission to view. From this page, you can do the following:
    • Filter. You can filter documents by service or by type.
    • Sort. You can sort documents by name, type, or creation date.
    • Download. You can download documents to your local computer.
To download a compliance document
  1. Open the navigation menu, click Identity & Security, and then click Compliance.
  2. The Compliance Documents page displays all documents you have permission to view.
  3. Find the document you want to download, click the Actions icon (three dots), and then click Download.
  4. Review the terms of use.
  5. When you're ready, select the I have reviewed and accept these terms and conditions check box, and then click Download File.
To sort a list of compliance documents
  1. Open the navigation menu, click Identity & Security, and then click Compliance.
  2. By default, the list displays documents according to the document name, in alphabetical order. To sort the list another way, do one of the following:
    • Click Name. The list sorts alphabetically, according to the summary of the announcement. If you begin by viewing the default sort order, the sort order will change to show documents in reverse alphabetical order by name.
    • Click Type. The list sorts according to the type of the document, in alphabetical order by type.
    • Click Created. The list sorts according to the date and time the document was created.
  3. To sort the list again, repeat the previous step.