Requesting a Service Limit Increase

Request an increase for a service limit in Oracle Cloud Infrastructure.

You can submit a request to increase your service limits from within the Console. If you try to create a resource for which a limit has been met, you're prompted to submit a limit increase request. Also, you can open the request from the service limits page, or by selecting the link under the Help menu .

The following procedure applies to requests for service limit increases. For details about the subscribed region limit and how to request an increase to such limits, see Subscribed Region Limits.

1. Open the Help menu . Under Targeted help, select Request a limit increase.

2. In the Support Chat panel, select Limit Increase.
3. You can review the solution provided by the Oracle Support Digital Assistant, or under You can also click here to create a limit request, select Limit Increase.
4. The assistant asks you to fill out the support request in the left panel, and the Request Service Limit Updates panel opens.

5. In the Request Service Limit Updates panel, enter the following under Resource Limit Update (this will be your new limit):

   • Service Category: Select the appropriate category for the request.

   • Resource: Select the appropriate resource (for example, Other Limits).

     Depending on the resource you select, more fields might display for more specific information.

   • Subscription: Optionally, select the subscription associated with the request.

     When updating your service limits for a subscription, an administrator in your tenancy must set up the following required policy  which you can view by selecting View Policy Statement. The View Policy Statement panel opens with the following policy you can copy:

     Allow group <group_name> to READ organizations-assigned-subscription in tenancy

     Where <group_name> is the group or groups (separated by a comma) that need access in the Console.

     If you're new to policies, see Getting Started with Policies and Common Policies.

     Note
     
     Subscriptions aren't applicable to all resource types. If you select a subscription, the limit update applies only to resources provisioned in the associated subscription. When None is selected, the limit increase applies to the displayed region or availability domain.
   • Reason for request: Enter a reason for the request. If the request is urgent or unusual, then provide details here. Avoid entering confidential information.

     Select Additional Request to add more request reasons.

6. Select Create Support Request.

After you submit the request, it's processed. A response can take anywhere from a few minutes to a few days. If the request is granted, then a confirmation email is sent to the address provided in the primary contact details.

If Oracle requires extra information about the request, then a follow-up email is sent to the address provided in the primary contact details.