Oracle Cloud Infrastructure Documentation

Information Required for a Private Offer

A sales representative for the publisher must gather customer account information to create and extend a private offer. This information is entered by the company’s users who have been granted privileges to create private offers.

Note

The customer tenancy must be associated with a subscription that has a US ship-to address, USD currency, and the private offer. The amount must not be greater than 15% of the subscription's active Universal Credits commit credits. Pay-As-You-Go and Monthly commit customers require further qualification. Publishers are encouraged to qualify their private offer deals early in the sales cycle by contacting ocmpartnerships_ww@oracle.com with the customer's name and subscription ID or tenancy OCID.

The publisher sales representative works with the customer to gather and provide the following information:

  1. Get the identifier of the tenancy in which the customer will accept the private offer. This is called the tenancy OCID and can be found in the Oracle Cloud Console. From the navigation menu. Select Governance & Administration, and under Account Management, select Tenancy Details. For more information, see Finding Your Tenancy OCID (Oracle Cloud Identifier).
  2. Determine the Universal Credits active commit credit amount that can be spent on the private offer or confirmation that the Private Offer amount plus any spending does not exceed 15% of their active commit credits. To determine the commitment amount and type (annual or monthly), see Subscriptions Usage Summary Data.

    Oracle Cloud Console Cost Analysis reports provide data on the amount already spent on third-party products. See the Cost Analysis Overview and query for Costs by Service and SKUs. To determine amounts already spent on third-party products, refer to the section on Cost Analysis Query Fields reports and get Costs by Service and Part Number for SKUs beginning with MP.

  3. Get the email address of the primary customer contact with the policy privilege to accept the Private Offer.
  4. Determine the private offer expiration date by which the customer must accept the private offer.
  5. Determine the duration for the private offer contract term in months or days.
    Note

    Private offers allow for up to one year plus 10 days (375 days) for the total length of the contract during the pilot period. The contract will take effect on the start date defined by the publisher.
  6. Provide at least one PDF attachment to the private offer related to the customer contract, including terms and conditions, end-user license agreement, or quote.
  7. Provide the total amount of the private offer in the customer’s subscription currency (currently USD only). This should be the amount for this private offer term and is billed to the customer on the offer start date.
  8. Get the customer company name as they want it to appear on the private offer.
  9. Identify a name for this private offer to help in the management of the private offers in the Oracle Cloud Console publisher grid. This name appears in the list of private offers and should be a name that allows users to easily identify this private offer. We recommend using a name that includes the customer’s company name and other information for easy identification.

    Optionally, both the publisher and customer can add more contact emails to the private offer. These contacts will be copied on private offer notifications.