Task 5: Register with My Oracle Cloud Support
Learn how to register with My Oracle Cloud Support.
After you complete Task 3: Purchase Offer, Oracle sends you an email with the subject line "Action Required: Welcome to New Oracle Cloud Service Subscription(s)". When you receive this email, register with My Oracle Cloud Support to access support for your Oracle Databases. For instructions, use the link in the email, or visit the following pages:
- Configuring Your Oracle Support Account (OCI User Guide)
- My Oracle Cloud Support - Portal Documentation (My Oracle Cloud Support tutorials)
Note
If you set up identity federation for Oracle Database@Azure, you must register federated users with My Oracle Cloud Support for those users to open service requests. See Configuring Your Oracle Support Account for more information on configuring My Oracle Cloud Support for federated users.
If you set up identity federation for Oracle Database@Azure, you must register federated users with My Oracle Cloud Support for those users to open service requests. See Configuring Your Oracle Support Account for more information on configuring My Oracle Cloud Support for federated users.
What's Next?
- If you are a Pay as You Go customer, you can go to Task 7: Set Up Role Based Access Control for Oracle Database@Azure.
- If you plan to use Oracle Exadata, we recommend that you find the physical locations of your Azure Availability Zones to help you plan your deployment. See Task 6: Find the Azure Availability Zone Mapping (Optional) for instructions.