Intent Classification Definitions
Use these definitions to understand the task categories identified by Cost Advisor for AI insights.
Pre-General Availability: 2026-10-27
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When insights are enabled, Cost Advisor for AI processes prompt content to identify likely intent. The following table defines each intent class.
| Intent Class | Selected For |
|---|---|
INFORMATION_QA | Factual questions, knowledge retrieval, research at a single-source or straightforward level, or explanation of concepts. |
DEEP_RESEARCH | Requests to investigate across several sources, reconcile findings, and provide a sourced synthesis. |
SUMMARIZATION_SYNTHESIS | Requests to summarize, compare, combine, or synthesize content supplied by the user. |
WRITING_EDITING | Drafting, rewriting, proofreading, changing tone, or creating business content. |
TRANSLATION | Translating content or adapting it for a different language, locale, or audience. |
DOCUMENT_EXTRACTION_STRUCTURING | Extracting fields, classifying supplied content, or converting text into tables, JSON, templates, or another structure. |
DATA_PROCESSING_ANALYSIS | Cleaning, transforming, querying, interpreting, or visualizing structured data. |
QUANTITATIVE_ANALYSIS | Calculations, estimation, forecasting, optimization, or numerical reasoning. |
QUALITATIVE_ANALYSIS | Evaluating supplied content or an assistant output for themes, risks, options, quality, sentiment, or decision support. |
BRAINSTORMING | Generating ideas, alternatives, concepts, plans, or creative directions. |
CODE_GENERATION | Writing code, SQL, scripts, configuration, or tests. |
CODE_UNDERSTANDING_EXPLANATION | Explaining code, APIs, errors, or programming concepts. |
DEBUGGING | Diagnosing defects, fixing code, improving tests, or refactoring. |
TECHNICAL_DESIGN | Creating architecture, technical designs, implementation plans, or specifications. |
TECH_HELP | Diagnosing or resolving cloud, infrastructure, product, application, or configuration issues. |
TASK_EXECUTION_TOOL_USE | Completing or advancing an operational task, workflow, or artifact through a tool or structured process, such as creating or updating a ticket, record, page, slide, or document. |
CASE_RESOLUTION | Resolving a case such as a JIRA issue or service request by understanding the issue, retrieving policy or context, and recommending a resolution. |
POLICY_COMPLIANCE_REVIEW | Reviewing content, a proposed action, or a workflow against a policy, controls, contract, or regulatory rule. |
WORKFLOW_COORDINATION | Organizing, prioritizing, scheduling, tracking, handing off, or coordinating work across tasks, people, projects, or meetings. |
PERSONAL_USE | Personal, non-work help or activities, including entertainment, hobbies, relationships, lifestyle, travel, or everyday life. |
VISUAL_UNDERSTANDING | Interpreting images or scanned documents, including OCR, charts, screenshots, and visual questions and answers. |
IMAGE_GENERATION_EDITING | Creating, editing, or transforming images. |
AUDIO_PROCESSING | Transcribing, analyzing, summarizing, translating, or generating spoken audio. |
VIDEO_ANALYSIS_GENERATION | Analyzing, summarizing, searching, or generating video content. |