Errors Encountered When Monitoring and Managing Oracle Databases
Here's information on the errors you may encounter when monitoring and managing Oracle Databases in Database Management.
Failed to submit query to the management agent or Infinity Server rejected work submission
If these errors are displayed when monitoring and managing an Oracle Database using Diagnostics & Management, here's the likely cause and what you can do to resolve the issue:
Cause: The required Management Agent policy is not created.
Solution: Ensure that the required policy is created and granted to the user group assigned the task of monitoring and managing Oracle Databases using Diagnostics & Management:
Allow group <user_group_name> to read management-agents in tenancy
For information on how to resolve some other issues that you may encounter when using Database Management Diagnostics & Management to monitor and manage Oracle Databases, see the following documents in My Oracle Support: