Installing the Desktop Client

Download and install the client on your local system as an alternative to the browser for accessing your virtual desktop. Using the installed client provides full access to the desktop.

Client packages are provided for the following operating systems:

  • Oracle Linux
  • Windows
  • MacOS
  • Ubuntu
Important

Don't start the installed client manually from your local system. Set preferred client to Installed Client, and then connect to your desktop to automatically start the client.
  1. In the Secure Desktops interface, click Downloads in the left navigation.
  2. Select the package that matches the operating system of your local system and download the installer.
  3. Install the client package.
    Important

    • If you're upgrading to a newer version of a previously installed client, uninstall the previous version before installing the new version.
    • For the Windows client, restart your local system if prompted.
  4. In the Secure Desktops interface, select Preferences in the left navigation.
  5. Ensure that the preferred client type is set to Installed Client.

What's the difference between the web client and installed client?

  • Web client: Connects to the virtual desktop directly through a browser. You don't need to install anything.

    The web client doesn't support:

    • Audio in and out
    • Client drive mapping
  • Installed client: Connects to the virtual desktop through an application installed on your local system. The installed client provides full access to the desktop.

Note

Currently, neither client supports video input (such as from a web camera).