Class ServiceCloudChannel

The configuration for a Service Cloud agent channel.

Inheritance

object

Channel

ServiceCloudChannel

Inherited Members

Channel.Id

Channel.Name

Channel.Description

Channel.Category

Channel.SessionExpiryDurationInMilliseconds

Channel.LifecycleState

Channel.TimeCreated

Channel.TimeUpdated

Channel.FreeformTags

Channel.DefinedTags

object.Equals(object)

object.Equals(object, object)

object.GetHashCode()

object.GetType()

object.MemberwiseClone()

object.ReferenceEquals(object, object)

object.ToString()

Namespace: Oci.OdaService.Models

Assembly: OCI.DotNetSDK.Oda.dll

Syntax

public class ServiceCloudChannel : Channel

Properties

ClientType

Declaration

[Required(ErrorMessage = "ClientType is required.")]
[JsonProperty(PropertyName = "clientType")]
[JsonConverter(typeof(ResponseEnumConverter))]
public ServiceCloudClientType? ClientType { get; set; }

Property Value

Type	Description
ServiceCloudClientType?	The type of Service Cloud client.

Remarks

Required

DomainName

Declaration

[Required(ErrorMessage = "DomainName is required.")]
[JsonProperty(PropertyName = "domainName")]
public string DomainName { get; set; }

Property Value

Type	Description
string	The domain name. If you have access to Oracle B2C Service, you can derive this value from the URL that you use to launch the Agent Browser User Interface. For example, if the URL is sitename.exampledomain.com, then the host name prefix is sitename and the domain name is exampledomain.com. If the channel is connecting to Oracle B2C Service version 19A or later, and you have multiple interfaces, then you must include the interface ID in the host (site) name . For example, for the interface that has an ID of 2, you would use something like sitename-2.exampledomain.com.

Type

Description

string

The domain name.

If you have access to Oracle B2C Service, you can derive this value from the URL that you use to launch the Agent Browser User Interface. For example, if the URL is sitename.exampledomain.com, then the host name prefix is sitename and the domain name is exampledomain.com.

If the channel is connecting to Oracle B2C Service version 19A or later, and you have multiple interfaces, then you must include the interface ID in the host (site) name . For example, for the interface that has an ID of 2, you would use something like sitename-2.exampledomain.com.

Remarks

Required

HostNamePrefix

Declaration

[Required(ErrorMessage = "HostNamePrefix is required.")]
[JsonProperty(PropertyName = "hostNamePrefix")]
public string HostNamePrefix { get; set; }

Property Value

Type	Description
string	The host prefix. If you have access to Oracle B2C Service, you can derive this value from the URL that you use to launch the Agent Browser User Interface. For example, if the URL is sitename.exampledomain.com, then the host name prefix is sitename and the domain name is exampledomain.com. If the channel is connecting to Oracle B2C Service version 19A or later, and you have multiple interfaces, then you must include the interface ID in the host (site) name . For example, for the interface that has an ID of 2, you would use something like sitename-2.exampledomain.com.

Type

Description

string

The host prefix.

Remarks

Required

UserName

Declaration

[Required(ErrorMessage = "UserName is required.")]
[JsonProperty(PropertyName = "userName")]
public string UserName { get; set; }

Property Value

Type	Description
string	The user name for an Oracle B2C Service staff member who has the necessary profile permissions.

Remarks

Required