Class UpdateServiceCloudChannelDetails

Properties to update a Service Cloud agent channel.

Inheritance
object
UpdateChannelDetails
UpdateServiceCloudChannelDetails
Inherited Members
Namespace: Oci.OdaService.Models
Assembly: OCI.DotNetSDK.Oda.dll
Syntax
public class UpdateServiceCloudChannelDetails : UpdateChannelDetails

Properties

ClientType

Declaration
[JsonProperty(PropertyName = "clientType")]
[JsonConverter(typeof(StringEnumConverter))]
public ServiceCloudClientType? ClientType { get; set; }
Property Value
Type Description
ServiceCloudClientType?

The type of Service Cloud client.

DomainName

Declaration
[JsonProperty(PropertyName = "domainName")]
public string DomainName { get; set; }
Property Value
Type Description
string

The domain name.

If you have access to Oracle B2C Service, you can derive this value from the URL that you use to launch the Agent Browser User Interface. For example, if the URL is sitename.exampledomain.com, then the host name prefix is sitename and the domain name is exampledomain.com.

If the channel is connecting to Oracle B2C Service version 19A or later, and you have multiple interfaces, then you must include the interface ID in the host (site) name . For example, for the interface that has an ID of 2, you would use something like sitename-2.exampledomain.com.

HostNamePrefix

Declaration
[JsonProperty(PropertyName = "hostNamePrefix")]
public string HostNamePrefix { get; set; }
Property Value
Type Description
string

The host prefix.

If you have access to Oracle B2C Service, you can derive this value from the URL that you use to launch the Agent Browser User Interface. For example, if the URL is sitename.exampledomain.com, then the host name prefix is sitename and the domain name is exampledomain.com.

If the channel is connecting to Oracle B2C Service version 19A or later, and you have multiple interfaces, then you must include the interface ID in the host (site) name . For example, for the interface that has an ID of 2, you would use something like sitename-2.exampledomain.com.

Password

Declaration
[JsonProperty(PropertyName = "password")]
public string Password { get; set; }
Property Value
Type Description
string

The password for the Oracle B2C Service staff member who has the necessary profile permissions.

UserName

Declaration
[JsonProperty(PropertyName = "userName")]
public string UserName { get; set; }
Property Value
Type Description
string

The user name for an Oracle B2C Service staff member who has the necessary profile permissions.