Class CreateIncident

Details gathered during the creation of the support ticket.

Inheritance

object

CreateIncident

Inherited Members

object.Equals(object)

object.Equals(object, object)

object.GetHashCode()

object.GetType()

object.MemberwiseClone()

object.ReferenceEquals(object, object)

object.ToString()

Namespace: Oci.CimsService.Models

Assembly: OCI.DotNetSDK.Cims.dll

Syntax

public class CreateIncident

Properties

CompartmentId

Declaration

[Required(ErrorMessage = "CompartmentId is required.")]
[JsonProperty(PropertyName = "compartmentId")]
public string CompartmentId { get; set; }

Property Value

Type	Description
string	The OCID of the tenancy.

Remarks

Required

Contacts

Declaration

[JsonProperty(PropertyName = "contacts")]
public List<Contact> Contacts { get; set; }

Property Value

Type	Description
List<Contact>	The list of contacts.

Csi

Declaration

[JsonProperty(PropertyName = "csi")]
public string Csi { get; set; }

Property Value

Type	Description
string	The Customer Support Identifier (CSI) number associated with the support account. The CSI is required for technical support tickets and optional for limits and billing tickets.

ProblemType

Declaration

[Required(ErrorMessage = "ProblemType is required.")]
[JsonProperty(PropertyName = "problemType")]
[JsonConverter(typeof(StringEnumConverter))]
public ProblemType? ProblemType { get; set; }

Property Value

Type	Description
ProblemType?	The kind of support ticket, such as a technical support request or a limit increase request.

Remarks

Required

Referrer

Declaration

[JsonProperty(PropertyName = "referrer")]
public string Referrer { get; set; }

Property Value

Type	Description
string	The incident referrer. This value is often the URL that the customer used when creating the support ticket.

Ticket

Declaration

[Required(ErrorMessage = "Ticket is required.")]
[JsonProperty(PropertyName = "ticket")]
public CreateTicketDetails Ticket { get; set; }

Property Value

Type	Description
CreateTicketDetails

Remarks

Required