Package | Description |
---|---|
com.oracle.bmc.cims | |
com.oracle.bmc.cims.model | |
com.oracle.bmc.cims.requests | |
com.oracle.bmc.cims.responses |
Class and Description |
---|
IncidentResourceType
Details about the resource associated with the support request.
|
IncidentSummary
Details about the support ticket.
|
Class and Description |
---|
ActivityItem
Details about the ActivityItem object.
|
ActivityItem.ActivityAuthor
The person who updates the activity on the support ticket.
|
ActivityItem.ActivityType
The type of activity occuring on the support ticket.
|
ActivityItem.Builder |
AvailabilityDomain
The list of availability domains supported by the Support Management API.
|
Category
Details about the category associated with the support ticket.
|
Category.Builder |
Classifier
Details about the incident classifier object.
|
Classifier.Builder |
Classifier.Scope
The scope of the service category or resource.
|
Classifier.Unit
The unit to use to measure the service category or resource.
|
Contact
Contact details for the customer.
|
Contact.Builder |
Contact.ContactType
The type of contact, such as primary or alternate.
|
ContactList
The list of contacts for the ticket.
|
ContactList.Builder |
ContextualData
Note: Objects should always be created or deserialized using the ContextualData.Builder . |
ContextualData.Builder |
CreateCategoryDetails
Details for creating the category of the support ticket.
|
CreateCategoryDetails.Builder |
CreateIncident
Details gathered during the creation of the support ticket.
|
CreateIncident.Builder |
CreateIssueTypeDetails
Details for creating the issue type of the support ticket.
|
CreateIssueTypeDetails.Builder |
CreateItemDetails
Details gathered during item creation.
|
CreateLimitItemDetails
Reserved for future use.
|
CreateLimitItemDetails.Builder |
CreateLimitItemDetails.LimitStatus
The current status of the request.
|
CreateResourceDetails
Details about the resource that the support ticket relates to.
|
CreateResourceDetails.Builder |
CreateSubCategoryDetails
Details for creating the subcategory of the support ticket.
|
CreateSubCategoryDetails.Builder |
CreateTechSupportItemDetails
Details about the issue that the technical support request relates to.
|
CreateTechSupportItemDetails.Builder |
CreateTicketDetails
Details relevant to the support ticket.
|
CreateTicketDetails.Builder |
CreateTicketDetails.Severity
The severity of the support ticket.
|
CreateUserDetails
Details about creation of user.
|
CreateUserDetails.Builder |
ErrorCode |
Incident
Details of about the incident object.
|
Incident.Builder |
IncidentResourceType
Details about the resource associated with the support request.
|
IncidentResourceType.Builder |
IncidentSummary
Details about the support ticket.
|
IncidentSummary.Builder |
IncidentType
Details about the incident type object.
|
IncidentType.Builder |
IssueType
Details about the issue type associated with the support ticket.
|
IssueType.Builder |
Item
Details about the item object.
|
LifecycleDetails
Information about the current status of the ticket.
|
LifecycleState
The current state of the ticket.
|
LimitItem
Reserved for future use.
|
LimitItem.Builder |
LimitItem.LimitStatus
The status of the request.
|
ProblemType
The kind of support ticket, such as a technical support request.
|
Region
The available Oracle Cloud Infrastructure regions supported by the Support Management API.
|
Resource
Details about the ticket item object.
|
Resource.Builder |
Scope
The scope of the service category or resource.
|
ServiceCategory
Information about the incident classifier.
|
ServiceCategory.Builder |
SortBy
The field to sort by.
|
SortOrder
The sort order to use to query support ticket lists, either ascending (
ASC ) or descending
(DESC ). |
Status
Details about the status of the support ticket.
|
Status.Builder |
SubCategory
Details about the subcategory associated with the support ticket.
|
SubCategory.Builder |
TechSupportItem
Details about the TechSupportItem object.
|
TechSupportItem.Builder |
TenancyInformation
Details about the customer’s tenancy.
|
TenancyInformation.Builder |
Ticket
Details about the ticket created.
|
Ticket.Builder |
Ticket.Severity
The severity assigned to the ticket.
|
TimeZone |
Unit
The unit to use to measure the service category or resource.
|
UpdateActivityItemDetails
Details for udpating the support ticket activity.
|
UpdateActivityItemDetails.ActivityType
The type of activity occurring.
|
UpdateActivityItemDetails.Builder |
UpdateIncident
Details about the support ticket being updated.
|
UpdateIncident.Builder |
UpdateItemDetails
Details for udpating an item.
|
UpdateResourceDetails
Details about updates to the resource.
|
UpdateResourceDetails.Builder |
UpdateTicketDetails
Details about the ticket updated.
|
UpdateTicketDetails.Builder |
User
Details about the user object.
|
User.Builder |
ValidationResponse
The validation response returned when checking whether the requested user is valid.
|
ValidationResponse.Builder |
Class and Description |
---|
CreateIncident
Details gathered during the creation of the support ticket.
|
CreateUserDetails
Details about creation of user.
|
LifecycleState
The current state of the ticket.
|
SortBy
The field to sort by.
|
SortOrder
The sort order to use to query support ticket lists, either ascending (
ASC ) or descending
(DESC ). |
UpdateIncident
Details about the support ticket being updated.
|
Class and Description |
---|
Incident
Details of about the incident object.
|
IncidentResourceType
Details about the resource associated with the support request.
|
IncidentSummary
Details about the support ticket.
|
Status
Details about the status of the support ticket.
|
User
Details about the user object.
|
ValidationResponse
The validation response returned when checking whether the requested user is valid.
|
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