| AccountItem |
Details about the AccountItem object.
|
| AccountItem.Builder |
|
| ActivityItem |
Details about the ActivityItem object.
|
| ActivityItem.ActivityAuthor |
|
| ActivityItem.ActivityType |
The type of activity occuring on the support request.
|
| ActivityItem.Builder |
|
| ActivityItem.ItemStatus |
Who updates the activity on the support request.
|
| ActivityItem.ItemType |
|
| Category |
Details about the service category associated with the support request.
|
| Category.Builder |
|
| Classifier |
Details about the incident classifier object.
|
| Classifier.Builder |
|
| Classifier.Scope |
The scope of the service category or resource.
|
| Classifier.Unit |
The unit to use to measure the service category or resource.
|
| CmosUserGroupInfo |
Identifier and name of a user group (userGroupId and userGroupName) that the
current user has access to.
|
| CmosUserGroupInfo.Builder |
|
| Contact |
Contact details for the customer.
|
| Contact.Builder |
|
| Contact.ContactType |
The type of contact, such as primary or alternate.
|
| ContactList |
The list of contacts for the ticket.
|
| ContactList.Builder |
|
| ContextualData |
Information collected from user context during ticket creation.
|
| ContextualData.Builder |
|
| CreateAccountItemDetails |
Details about the issue that the account support request relates to.
|
| CreateAccountItemDetails.Builder |
|
| CreateCategoryDetails |
Details for creating the category of the support request.
|
| CreateCategoryDetails.Builder |
|
| CreateIncident |
Details gathered during the creation of the support request.
|
| CreateIncident.Builder |
|
| CreateIssueTypeDetails |
Details for creating the issue type of the support request.
|
| CreateIssueTypeDetails.Builder |
|
| CreateItemDetails |
Details gathered during ticket creation.
|
| CreateLimitItemDetails |
Details about the service limit increase request.
|
| CreateLimitItemDetails.Builder |
|
| CreateResourceDetails |
Details about the resource that the support request relates to.
|
| CreateResourceDetails.Builder |
|
| CreateSubCategoryDetails |
Details for creating the service subcategory of the support request.
|
| CreateSubCategoryDetails.Builder |
|
| CreateTechSupportItemDetails |
Details about the issue that the technical support request relates to.
|
| CreateTechSupportItemDetails.Builder |
|
| CreateTicketDetails |
Details relevant to the support request.
|
| CreateTicketDetails.Builder |
|
| CreateTicketDetails.Severity |
The severity of the support request.
|
| CreateUserDetails |
Details for creating a new user.
|
| CreateUserDetails.Builder |
|
| ErrorCode |
Service error codes that can be returned from the API calls.
|
| Incident |
Details about the support request.
|
| Incident.Builder |
|
| IncidentResourceType |
Details about the resource associated with the support request.
|
| IncidentResourceType.Builder |
|
| IncidentSummary |
Details about the support request.
|
| IncidentSummary.Builder |
|
| IncidentType |
Details about the incident type associated with the support request.
|
| IncidentType.Builder |
|
| IssueType |
Details about the issue type associated with the support request.
|
| IssueType.Builder |
|
| Item |
Details about the item object.
|
| LifecycleDetails |
Information about the current status of the ticket.
|
| LifecycleState |
The current state of the ticket.
|
| LimitItem |
Details about the LimitItem object.
|
| LimitItem.Builder |
|
| LimitItem.LimitStatus |
The status of the request.
|
| ProblemType |
The kind of support request (type of support request).
|
| Resource |
Details about the ticket item object.
|
| Resource.Builder |
|
| Scope |
The scope of the service category or resource.
|
| ServiceCategory |
Information about the support request classifier.
|
| ServiceCategory.Builder |
|
| Services |
List of Service Categories of a Service for MOS Taxonomy.
|
| Services.Builder |
|
| SortBy |
The field to sort by.
|
| SortOrder |
The sort order to use to query support request lists, either ascending (ASC) or
descending (DESC).
|
| Status |
Details about the status of the support request.
|
| Status.Builder |
|
| SubCategories |
List of subcategories under a service.
|
| SubCategories.Builder |
|
| SubCategory |
Details about the service subcategory associated with the support request.
|
| SubCategory.Builder |
|
| SubComponents |
List of subcomponents under a subcategory.
|
| SubComponents.Builder |
|
| TechSupportItem |
Details about the TechSupportItem object.
|
| TechSupportItem.Builder |
|
| TenancyInformation |
Details about the tenancy.
|
| TenancyInformation.Builder |
|
| Ticket |
Details about the ticket created.
|
| Ticket.Builder |
|
| Ticket.Severity |
The severity assigned to the ticket.
|
| TimeZone |
The list of timezones supported by the Support Management API.
|
| Unit |
The unit to use to measure the service category or resource.
|
| UpdateActivityItemDetails |
Details for updating the support request activity.
|
| UpdateActivityItemDetails.ActivityType |
The type of activity occurring.
|
| UpdateActivityItemDetails.Builder |
|
| UpdateContactItemDetails |
Details for updating the support request activity.
|
| UpdateContactItemDetails.ActivityType |
The type of activity occurring.
|
| UpdateContactItemDetails.Builder |
|
| UpdateIncident |
Details about the support request being updated.
|
| UpdateIncident.Builder |
|
| UpdateItemDetails |
Details for updating an item.
|
| UpdateResourceDetails |
Details about updates to the resource.
|
| UpdateResourceDetails.Builder |
|
| UpdateTicketDetails |
Details about the ticket updated.
|
| UpdateTicketDetails.Builder |
|
| User |
Details about the user.
|
| User.Builder |
|
| ValidationResponse |
The validation response returned when checking whether the requested user is valid.
|
| ValidationResponse.Builder |
|