list

Description

Depending on the selected productType, either lists available products (service groups, services, service categories, and subcategories) for technical support tickets or lists limits and current usage for limit increase tickets. This operation is called during creation of technical support and limit increase tickets. For more information about listing products, see [Listing Products for Support Requests]. For more information about listing limits, see [Listing Limits for Service Limit Increase Requests].

Usage

oci support incident-resource-type list [OPTIONS]

Required Parameters

--compartment-id, -c [text]

The OCID of the tenancy.

--problem-type [text]

The kind of support request.

Optional Parameters

--all

Fetches all pages of results. If you provide this option, then you cannot provide the --limit option.

--csi [text]

The Customer Support Identifier (CSI) number associated with the support account. The CSI is optional for all support request types.

--domainid [text]

The OCID of identity domain. DomainID is mandatory if the user is part of Non Default Identity domain.

--from-json [text]

Provide input to this command as a JSON document from a file using the file://path-to/file syntax.

The --generate-full-command-json-input option can be used to generate a sample json file to be used with this command option. The key names are pre-populated and match the command option names (converted to camelCase format, e.g. compartment-id –> compartmentId), while the values of the keys need to be populated by the user before using the sample file as an input to this command. For any command option that accepts multiple values, the value of the key can be a JSON array.

Options can still be provided on the command line. If an option exists in both the JSON document and the command line then the command line specified value will be used.

For examples on usage of this option, please see our “using CLI with advanced JSON options” link: https://docs.cloud.oracle.com/iaas/Content/API/SDKDocs/cliusing.htm#AdvancedJSONOptions

--homeregion [text]

The region of the tenancy.

--limit [integer]

For list pagination. The maximum number of results per page, or items to return in a paginated “List” call. For important details about how pagination works, see List Pagination.

--name [text]

The user-friendly name of the support ticket type.

--ocid [text]

User OCID for Oracle Identity Cloud Service (IDCS) users who also have a federated Oracle Cloud Infrastructure account. User OCID is mandatory for OCI Users and optional for Multicloud users.

--page [text]

For list pagination. The value of the opc-next-page response header from the previous “List” call. For important details about how pagination works, see List Pagination.

--page-size [integer]

When fetching results, the number of results to fetch per call. Only valid when used with --all or --limit, and ignored otherwise.

--sort-by [text]

The key to use to sort the returned items.

Accepted values are:

dateUpdated, severity
--sort-order [text]

The order to sort the results in.

Accepted values are:

ASC, DESC