oci.cims.IncidentClient Use the Support Management API to manage support requests.
oci.cims.UserClient Use the Support Management API to manage support requests.
oci.cims.IncidentClientCompositeOperations This class provides a wrapper around IncidentClient and offers convenience methods for operations that would otherwise need to be chained together.
oci.cims.UserClientCompositeOperations This class provides a wrapper around UserClient and offers convenience methods for operations that would otherwise need to be chained together.


oci.cims.models.ActivityItem Details about the ActivityItem object.
oci.cims.models.Category Details about the category associated with the support ticket.
oci.cims.models.Classifier Details about the incident classifier object.
oci.cims.models.Contact Contact details for the customer.
oci.cims.models.ContactList The list of contacts for the ticket.
oci.cims.models.ContextualData ContextualData model.
oci.cims.models.CreateCategoryDetails Details for creating the category of the support ticket.
oci.cims.models.CreateIncident Details gathered during the creation of the support ticket.
oci.cims.models.CreateIssueTypeDetails Details for creating the issue type of the support ticket.
oci.cims.models.CreateItemDetails Details gathered during item creation.
oci.cims.models.CreateLimitItemDetails Reserved for future use.
oci.cims.models.CreateResourceDetails Details about the resource that the support ticket relates to.
oci.cims.models.CreateSubCategoryDetails Details for creating the subcategory of the support ticket.
oci.cims.models.CreateTechSupportItemDetails Details about the issue that the technical support request relates to.
oci.cims.models.CreateTicketDetails Details relevant to the support ticket.
oci.cims.models.CreateUserDetails Details about creation of user.
oci.cims.models.Incident Details of about the incident object.
oci.cims.models.IncidentResourceType Details about the resource associated with the support request.
oci.cims.models.IncidentSummary Details about the support ticket.
oci.cims.models.IncidentType Details about the incident type object.
oci.cims.models.IssueType Details about the issue type associated with the support ticket.
oci.cims.models.Item Details about the item object.
oci.cims.models.LimitItem Reserved for future use.
oci.cims.models.Resource Details about the ticket item object.
oci.cims.models.ServiceCategory Information about the incident classifier.
oci.cims.models.Status Details about the status of the support ticket.
oci.cims.models.SubCategory Details about the subcategory associated with the support ticket.
oci.cims.models.TechSupportItem Details about the TechSupportItem object.
oci.cims.models.TenancyInformation Details about the customer’s tenancy.
oci.cims.models.Ticket Details about the ticket created.
oci.cims.models.UpdateActivityItemDetails Details for udpating the support ticket activity.
oci.cims.models.UpdateIncident Details about the support ticket being updated.
oci.cims.models.UpdateItemDetails Details for udpating an item.
oci.cims.models.UpdateResourceDetails Details about updates to the resource.
oci.cims.models.UpdateTicketDetails Details about the ticket updated.
oci.cims.models.User Details about the user object.
oci.cims.models.ValidationResponse The validation response returned when checking whether the requested user is valid.